MozillaZine

firefox will not connect to comcast, proxy code 503

User Help for Mozilla Firefox
worahm
 
Posts: 3
Joined: June 17th, 2017, 9:10 am

Post Posted June 18th, 2017, 7:18 am

Firefox will not connect to Comcast email. Receive proxy code 503. IT works without a problem

DanRaisch
Moderator

User avatar
 
Posts: 117063
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted June 18th, 2017, 11:32 am

What's "IT"? OR did you mean IE?

What version of Firefox? Are you trying to use a proxy?

Moving to Firefox Support.

Grumpus

User avatar
 
Posts: 11472
Joined: October 19th, 2007, 4:23 am
Location: ... Da' Swamp

Post Posted June 18th, 2017, 1:32 pm

You may be confusing a service code.
503 Service Unavailable
The server is currently unavailable (because it is overloaded or down for maintenance). Generally, this is a temporary state

tanstaafl
Moderator

User avatar
 
Posts: 43005
Joined: July 30th, 2003, 5:06 pm

Post Posted June 18th, 2017, 3:54 pm

I just logged into comcast webmail with no problems . Check http://downdetector.com/status/Comcast-xfinity/map/ to see if there are a lot of reported outages in your area.

worahm
 
Posts: 3
Joined: June 17th, 2017, 9:10 am

Post Posted June 18th, 2017, 4:12 pm

DanRaisch wrote:What's "IT"? OR did you mean IE?

What version of Firefox? Are you trying to use a proxy?

Moving to Firefox Support.


Sorry about that. I'm 83 years old and my fingers don't always move where I point them on the keyboard. :-)) When I switch to Internet Explorer, there is no connection problem. Go back to firefox and I receive a message Proxy Code 503 Bill

DanRaisch
Moderator

User avatar
 
Posts: 117063
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted June 18th, 2017, 6:12 pm

Try the suggestion posted by tanstaafl.

Also, clear the browser cache (use menu path Tools->Options->Advanced->Network tab->click on "Clear Now" button.)

Delete any cookies relating to the site(s) involved (Tools->Options->Privacy->Firefox will "Use custom settings for History"->Show Cookies button).

Return to Firefox Support


Who is online

Users browsing this forum: 85rx-7se, Bing [Bot] and 16 guests