Plug in and script problems

[wallythekat]

On some web pages I get alerts 'stop plug in' and/or 'stop script' when using my Firefox browser. Then I get Firefox not responding and crash... What can I do to eliminate this problem? I much prefer to use Firefox.
My build is 54.0 (32 bit)
It does not happen using my IE browser.

thanks

Walt

[wallythekat]

This is the alert that appears....

http://wallythekat.tripod.com/Images/A- ... Script.jpg

Thanks

Walt

[Happy112]

Hi Walt !

As you are not running an ESR Firefox version, the plugin alert can only pertain to either Flash or OpenH264 and Widevine.
Is your Flash up to date ?

As for the script, would you please take a look at :

https://support.mozilla.org/en-US/kb/wa ... ive-script

Then there is the not responding issue (and crashing) : would you take a look at this article :

https://support.mozilla.org/en-US/kb/wa ... ive-script

Are these articles helpful to you in any way ?

[wallythekat]

Thanks Happy

I assume you mean a flash player and what level do your recommend for my browser?

Walt

[wallythekat]

I tried the safe mode and the problem remains.....

[Happy112]

Thanks Happy
I assume you mean a flash player and what level do your recommend for my browser?

You should always use the latest version (right now that is 26.0.0.131).
When you use this link, you can check to see if you are running the latest version, and if not : you can update.

https://helpx.adobe.com/flash-player.html

https://get.adobe.com/flashplayer/

But I doubt if this is the cause of your problem(s), though.

(Flash definately needs to be kept up to date)

[Happy112]

Then there is the not responding issue (and crashing) : would you take a look at this article :

https://support.mozilla.org/en-US/kb/fi ... responding


I inadvertently gave you the wrong link earlier pertaining to the not responding issue - I'm so sorry !

[wallythekat]

This is the alert I get first and it displays for about 5 seconds and disappears then returns in about 10-15 seconds

Warning unresponsive plug-in.

http://wallythekat.tripod.com/Images/A- ... lug-in.jpg

Please help

Walt

[Happy112]

There's a thunderstorm over here - I've got to go offline (sorry !)

[DanRaisch]

Did you confirm that you have the latest version of Flash installed? That's version 26.0.0.131 for Firefox.

[wallythekat]

hi Dan
Does the Flash cover both Firefox and IE as I have script problems when I attempt to download on Firefox.
See screenshot
http://wallythekat.tripod.com/Images/A- ... lug-in.jpg

Can I use the IE browser to download the flash version 26.0.0.131 and will the flash cover Firefox too?
I have no problems using IE

Thanks

Walt

[wallythekat]

My computer has the latest Flash version and is updated automatically.
See screenshot:
http://wallythekat.tripod.com/Images/A- ... /Flash.jpg

Is there anything I can do to use the Firefox browser?

thanks

Walt

[DanRaisch]

As you can see from that status dialogue, the Flash player for Firefox and for IE are NOT interchangeable. IE using an ActiveX version of the plug-in while Firefox uses the NPAPI version.

Since Flash is up to date, what's a specific URL where you see that script/or/plug-in error?

[Happy112]

Hi again Walt,

Your Adobe Flash is up to date (it is installed on your system, and in the Firefox menu => Addons => it is listed as 'Shockwave' - one of the ONLY three plugins you're supposed to run, as you are not on an ESR version of Firefox).
So, if you still get this 'Unresponsive plugin' warning : have you gone over that link I gave you :

https://support.mozilla.org/en-US/kb/wa ... ive-plugin

When you get these warnings, what do you do : click 'Never ask me again' ?


You're also getting the 'Unresponsive script' messages : have you read the link I gave you pertaining to that issue ?

https://support.mozilla.org/en-US/kb/wa ... ive-script

Firefox not responding : when does that happen ? And you also mentioned crashes (?)

[wallythekat]

Thanks Dan and Happy

Since Flash is up to date, what's a specific URL where you see that script/or/plug-in error?

https://get.adobe.com/flashplayer/

See Screenshot
http://wallythekat.tripod.com/Images/A- ... lug-in.jpg

Thanks
Walt