How to fix "The connection was reset" error?

User Help for Mozilla Firefox
Post Reply
Stargate38
Posts: 17
Joined: December 19th, 2015, 1:52 pm

How to fix "The connection was reset" error?

Post by Stargate38 »

Can someone please tell me how to get a site to work, if it shows the following error?

Code: Select all

The connection was reset

The connection to the server was reset while the page was loading.

    The site could be temporarily unavailable or too busy. Try again in a few moments.
    If you are unable to load any pages, check your computer’s network connection.
    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
The specific site is suprbay (Pirate Bay forums; can't link to it because of forum rules), but a general solution for any site would be helpful.
User avatar
DanRaisch
Moderator
Posts: 127188
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: How to fix "The connection was reset" error?

Post by DanRaisch »

Clear the browser cache (use menu path Tools->Options->Advanced->Network tab->click on "Clear Now" button.)

Delete any cookies relating to the site(s) involved (Tools->Options->Privacy->Firefox will "Use custom settings for History"->Show Cookies button).
Stargate38
Posts: 17
Joined: December 19th, 2015, 1:52 pm

Re: How to fix "The connection was reset" error?

Post by Stargate38 »

I just now did that, but I still get the same error message. It worked fine a week ago.
User avatar
RobertJ
Moderator
Posts: 10880
Joined: October 15th, 2003, 7:40 pm
Location: Chicago IL/Oconomowoc WI

Re: How to fix "The connection was reset" error?

Post by RobertJ »

.
FYI -
Websitedown wrote:RESULTS SUMMARY FOR PIRATES-FORUM.ORG:
Unfortunately we did not receive a 200 OK HTTP status code as a response. This means that the website is currently unavailable and down for everybody
FF 92.0 - TB 78.13 - Mac OSX 10.13.6
User avatar
dickvl
Posts: 54146
Joined: July 18th, 2005, 3:25 am

Re: How to fix "The connection was reset" error?

Post by dickvl »

This is an error message that is coming from outside Firefox: the web server or some other program or proxy closed the connection for some reason.
If you use a proxy or DNS service that blocks or diverts the website then this might explain it.
User avatar
RobertJ
Moderator
Posts: 10880
Joined: October 15th, 2003, 7:40 pm
Location: Chicago IL/Oconomowoc WI

Re: How to fix "The connection was reset" error?

Post by RobertJ »

.

Still Down!
Google wrote:It's not just you! pirates-forum.org looks down from here.
.
FF 92.0 - TB 78.13 - Mac OSX 10.13.6
Stargate38
Posts: 17
Joined: December 19th, 2015, 1:52 pm

Re: How to fix "The connection was reset" error?

Post by Stargate38 »

It's working now. Thanks for the info! :D
User avatar
RobertJ
Moderator
Posts: 10880
Joined: October 15th, 2003, 7:40 pm
Location: Chicago IL/Oconomowoc WI

Re: How to fix "The connection was reset" error?

Post by RobertJ »

.
Your welcome.

.
FF 92.0 - TB 78.13 - Mac OSX 10.13.6
Post Reply