Firefox excess memory usage and crashes with Facebook.

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klillard
Posts: 2
Joined: July 21st, 2017, 1:12 pm

Firefox excess memory usage and crashes with Facebook.

Post by klillard »

Firefox memory usage measured by Windows Task Manager when running Facebook typically soars to 950MB and causes Firefox to crash and freeze. Using Windows 10 Home 32-bit with 4MB RAM and Firefox 54.0.01. Problem persists in safe mode and after Firefox has been refreshed. Multiprocess windows have already been disabled.


Most recent crash reports are

bp-33fa5d2a-7471-4a4b-b0d8-508201170721 7 hours ago bp-b405b2dc-0d65-4049-b098-e76e90170721 19 hours ago bp-be441cb7-92d3-41d1-8a3e-390aa1170719 2 days ago bp-f1a239b3-90e6-41ae-94b8-757f40170719 2 days ago bp-993cfba9-011e-40e2-9446-9c4721170719
Brummelchen
Posts: 4480
Joined: March 19th, 2005, 10:51 am

Re: Firefox excess memory usage and crashes with Facebook.

Post by Brummelchen »

evening.

when opening about:crashes you need to click on the blue text to get the resulting links for us, not everybody can transpose your IDs to a crash report

https://crash-stats.mozilla.com/report/ ... 8201170721
"shutdownhang" -> avast

https://crash-stats.mozilla.com/report/ ... 6e90170721
"IPCerror" -> avast

https://crash-stats.mozilla.com/report/ ... 0aa1170719
"nvd3dum.dll" - nvdia driver

https://crash-stats.mozilla.com/report/ ... 7f40170719
"OOM" -> bug
https://bugzilla.mozilla.org/show_bug.cgi?id=1257387

https://crash-stats.mozilla.com/report/ ... 4721170719
"nvd3dum.dll" (again nvidia)

Uninstall Avast for testing purpose, use the uninstaller (System Control > Programs) after regular uninstall:
https://www.avast.com/uninstall-utility

if fail try a previous driver for your "GeForce GTX 750 Ti" (Device ID 0x1380)
http://www.nvidia.com/Download/index.aspx
klillard
Posts: 2
Joined: July 21st, 2017, 1:12 pm

Re: Firefox excess memory usage and crashes with Facebook.

Post by klillard »

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dfoulkes
Posts: 22525
Joined: June 28th, 2008, 10:31 pm
Location: Mesquite, Nevada

Re: Firefox excess memory usage and crashes with Facebook.

Post by dfoulkes »

I know nothing about Win10... but I see in that last report that it states that your PC (OS) is Vista... strange or.. not?

Brummelchen suggested to uninstall Avast... but if you were to reboot your PC into safe-mode with Network active... Avast should be out of the picture...
As you can see she's (The CAT) always alert and on the prowl for Meoware !!
Brummelchen
Posts: 4480
Joined: March 19th, 2005, 10:51 am

Re: Firefox excess memory usage and crashes with Facebook.

Post by Brummelchen »

idd thx. the last crash points out vista and 52esr, while the rest and UA here is Win10+v54 -> another computer.
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