Firefox memory usage measured by Windows Task Manager when running Facebook typically soars to 950MB and causes Firefox to crash and freeze. Using Windows 10 Home 32-bit with 4MB RAM and Firefox 54.0.01. Problem persists in safe mode and after Firefox has been refreshed. Multiprocess windows have already been disabled.
Most recent crash reports are
bp-33fa5d2a-7471-4a4b-b0d8-508201170721 7 hours ago bp-b405b2dc-0d65-4049-b098-e76e90170721 19 hours ago bp-be441cb7-92d3-41d1-8a3e-390aa1170719 2 days ago bp-f1a239b3-90e6-41ae-94b8-757f40170719 2 days ago bp-993cfba9-011e-40e2-9446-9c4721170719
Firefox excess memory usage and crashes with Facebook.
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- Posts: 2
- Joined: July 21st, 2017, 1:12 pm
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- Posts: 4480
- Joined: March 19th, 2005, 10:51 am
Re: Firefox excess memory usage and crashes with Facebook.
evening.
when opening about:crashes you need to click on the blue text to get the resulting links for us, not everybody can transpose your IDs to a crash report
https://crash-stats.mozilla.com/report/ ... 8201170721
"shutdownhang" -> avast
https://crash-stats.mozilla.com/report/ ... 6e90170721
"IPCerror" -> avast
https://crash-stats.mozilla.com/report/ ... 0aa1170719
"nvd3dum.dll" - nvdia driver
https://crash-stats.mozilla.com/report/ ... 7f40170719
"OOM" -> bug
https://bugzilla.mozilla.org/show_bug.cgi?id=1257387
https://crash-stats.mozilla.com/report/ ... 4721170719
"nvd3dum.dll" (again nvidia)
Uninstall Avast for testing purpose, use the uninstaller (System Control > Programs) after regular uninstall:
https://www.avast.com/uninstall-utility
if fail try a previous driver for your "GeForce GTX 750 Ti" (Device ID 0x1380)
http://www.nvidia.com/Download/index.aspx
when opening about:crashes you need to click on the blue text to get the resulting links for us, not everybody can transpose your IDs to a crash report
https://crash-stats.mozilla.com/report/ ... 8201170721
"shutdownhang" -> avast
https://crash-stats.mozilla.com/report/ ... 6e90170721
"IPCerror" -> avast
https://crash-stats.mozilla.com/report/ ... 0aa1170719
"nvd3dum.dll" - nvdia driver
https://crash-stats.mozilla.com/report/ ... 7f40170719
"OOM" -> bug
https://bugzilla.mozilla.org/show_bug.cgi?id=1257387
https://crash-stats.mozilla.com/report/ ... 4721170719
"nvd3dum.dll" (again nvidia)
Uninstall Avast for testing purpose, use the uninstaller (System Control > Programs) after regular uninstall:
https://www.avast.com/uninstall-utility
if fail try a previous driver for your "GeForce GTX 750 Ti" (Device ID 0x1380)
http://www.nvidia.com/Download/index.aspx
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- Posts: 2
- Joined: July 21st, 2017, 1:12 pm
- dfoulkes
- Posts: 22525
- Joined: June 28th, 2008, 10:31 pm
- Location: Mesquite, Nevada
Re: Firefox excess memory usage and crashes with Facebook.
I know nothing about Win10... but I see in that last report that it states that your PC (OS) is Vista... strange or.. not?
Brummelchen suggested to uninstall Avast... but if you were to reboot your PC into safe-mode with Network active... Avast should be out of the picture...
Brummelchen suggested to uninstall Avast... but if you were to reboot your PC into safe-mode with Network active... Avast should be out of the picture...
As you can see she's (The CAT) always alert and on the prowl for Meoware !!
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- Posts: 4480
- Joined: March 19th, 2005, 10:51 am
Re: Firefox excess memory usage and crashes with Facebook.
idd thx. the last crash points out vista and 52esr, while the rest and UA here is Win10+v54 -> another computer.