Does anyone here have NowTV?
I am using Firefox 54.0.1 and when I logon and go to My Account > My passes I just get the endless spinning logo in the centre instead of the options to buy passes.
It works fine using Chrome and Internet Explorer.
Just wondered if anyone else gets the same.
Problem accessing "passes screen" on NowTV website
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- Posts: 337
- Joined: January 28th, 2012, 2:06 pm
- DanRaisch
- Moderator
- Posts: 127240
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: Problem accessing "passes screen" on NowTV website
Clear the browser cache (use menu path Tools->Options->Advanced->Network tab->click on "Clear Now" button.)
Delete any cookies relating to the site(s) involved (Tools->Options->Privacy->Firefox will "Use custom settings for History"->Show Cookies button).
Delete any cookies relating to the site(s) involved (Tools->Options->Privacy->Firefox will "Use custom settings for History"->Show Cookies button).
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- Posts: 337
- Joined: January 28th, 2012, 2:06 pm
Re: Problem accessing "passes screen" on NowTV website
Thanks DanRaisch.
I cleared all the history and cache as you said (I have it set to clear history+cache on FF closedown anyway).
I cleared all the NowTV and Sky cookies as you said.
I cleared other ones which were specified in Ccleaner.
Unfortunately it made no difference.
I've done this 2 or 3 times before with no problem.
I cleared all the history and cache as you said (I have it set to clear history+cache on FF closedown anyway).
I cleared all the NowTV and Sky cookies as you said.
I cleared other ones which were specified in Ccleaner.
Unfortunately it made no difference.
I've done this 2 or 3 times before with no problem.
- DanRaisch
- Moderator
- Posts: 127240
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: Problem accessing "passes screen" on NowTV website
Moving to Firefox Support.
Were you able to access that site previously?
Were you able to access that site previously?
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- Posts: 337
- Joined: January 28th, 2012, 2:06 pm
Re: Problem accessing "passes screen" on NowTV website
Yes, as I said I didn't have the problem on the 2 or 3 occasions before.
I don't want to take up much of your time, I was interested to know if anyone else had the problem.
I don't want to take up much of your time, I was interested to know if anyone else had the problem.
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- Posts: 337
- Joined: January 28th, 2012, 2:06 pm
Re: Problem accessing "passes screen" on NowTV website
I've just been over to the NowTV forum and somebody else has reported the same problem.
I'll see how that progresses.
I'll see how that progresses.