Issue with Which.co.uk

[Middleleaze]

Until I recently upgraded Firefox to version 55 I had no difficulty signing onto http://www.which.co.uk/ and examining details in "My Account". However, now I experience a problem. I can still login to Which but now I cannot access "My account" because it now only displays computer code rather than a menu of available actions.

Unfortunately I am unable to find a way to attach a screen shot: -

"My account
Hello Stan"; _ms=1424; s_pers=%20gpv_pageName%3Dhome%7C1503989334230%3B%20gpv_pageName_prop71%3Dhome%7C1503989334230%3B%20s_nr%3D1503987534231-Repeat%7C1535523534231%3B; ga_cookie=member-304764270-(not set)-(not set); identity.cdn.logged_in=5afd751346b2dc69a8150adb3e5c82f186ac7d5b041ea3fbf77488f0bd633d41; COOKIE_DISPLAYNAME_WOL=Chevalier; COOKIE_USERNAME_WOL="stan.kay@ntlworld.com
View account
Log out"

This problem also affected Microsoft Edge but Microsoft have now resolved the issue.

Any assistance would be gratefully accepted.

[LIMPET235]

Here is how to post an image here...
> http://kb.mozillazine.org/Posting_a_scr ... _the_forum

After you've taken the screen shot/s...
Reduce it/them to around 600 x 500 or so in your favourite image editor, (Be sure to remove any personal info.)
& upload them to your favourite image hosting site.
> http://tinypic.com/
> https://imageshack.com/
> https://imgur.com/ (They do not allow external linking, now.)
> https://imgbox.com/
> https://ctrlq.org/images/

&...Select the code listed as "Forum Thumbnail", copy the code and paste it in
the thread where you reported your problem.

[Middleleaze]

Here is how to post an image here...
> http://kb.mozillazine.org/Posting_a_scr ... _the_forum

After you've taken the screen shot/s...
Reduce it/them to around 600 x 500 or so in your favourite image editor, (Be sure to remove any personal info.)
& upload them to your favourite image hosting site.
> http://tinypic.com/
> https://imageshack.com/
> https://imgur.com/ (They do not allow external linking, now.)
> https://imgbox.com/
> https://ctrlq.org/images/

&...Select the code listed as "Forum Thumbnail", copy the code and paste it in
the thread where you reported your problem.

Many thanks for the prompt assistance. I tried but regrettably failed so I simply copied the text and added that to my post

[dickvl]

Try to boot the computer in Windows Safe mode with network support in case your security software is interfering.
http://www.bleepingcomputer.com/tutoria ... safe-mode/