Medscape pages no longer load properly

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das-co
Posts: 3
Joined: November 5th, 2004, 4:58 pm

Medscape pages no longer load properly

Post by das-co »

I've used Firefox for many years to read Medscape articles without problems. [url]www,medscape.com[/url ]In the last week or two, pages appear jumbled, starting with a very large, blue "gear" icon followed by two large, blue search icons, below which is at least part of the article in mostly plain text. There are no images, and image links do not work. Medscape works perfectly with the Safari browser, but I'd prefer to use Firefox. I didn't notice if this problem started after a recent Firefox upgrade or not. I'm currently using Firefox version 55.0.3 for Mac. Since this is a new problem, I'm wondering if it is the result of a recent Firefox update. I was going to attach screenshots illustrating how a particular Medscape article loads in Firefox and Safari, but attachments are apparently not allowed. I would be happy to make these available if there is a way to do so.

If anyone has any suggestions for troubleshooting or fixing this problem, I'd appreciate it. Thank you very much.
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RobertJ
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Posts: 10880
Joined: October 15th, 2003, 7:40 pm
Location: Chicago IL/Oconomowoc WI

Re: Medscape pages no longer load properly

Post by RobertJ »

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The main page looks fine on FF55.0.3 on Mac with 10.12.6.

Since I don't have an account I can not log in.

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FF 92.0 - TB 78.13 - Mac OSX 10.13.6
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JayhawksRock
Posts: 10433
Joined: October 24th, 2010, 8:51 am

Re: Medscape pages no longer load properly

Post by JayhawksRock »

try this link... its secure.... what you posted is not
https://www.medscape.com/
"The trouble with quotes on the internet is you never know if they are genuine" ...Abraham Lincoln
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RobertJ
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Posts: 10880
Joined: October 15th, 2003, 7:40 pm
Location: Chicago IL/Oconomowoc WI

Re: Medscape pages no longer load properly

Post by RobertJ »

.
The main page secure https://www.medscape.com/ looks fine on FF55.0.3 on Mac with 10.12.6.

As noted above, I don't have an account so I can not log in.

.
FF 92.0 - TB 78.13 - Mac OSX 10.13.6
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therube
Posts: 21714
Joined: March 10th, 2004, 9:59 pm
Location: Maryland USA

Re: Medscape pages no longer load properly

Post by therube »

As a test, create a new, clean Profile & then load http://www.medscape.com/.
Fire 750, bring back 250.
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript
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dickvl
Posts: 54161
Joined: July 18th, 2005, 3:25 am

Re: Medscape pages no longer load properly

Post by dickvl »

You can check the Web Console (Tools -> Web Developer) for messages about blocked content.
https://developer.mozilla.org/en/Tools/Web_Console

You can check the Network Monitor to see if content is blocked or otherwise fails to load.
https://developer.mozilla.org/en/Tools/Network_Monitor

You can use "Command+Shift+R" to reload the page and bypass the cache to generate a fresh log.
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