split picture

User Help for Mozilla Firefox
Posts: 1
Joined: September 26th, 2017, 3:23 am

Post Posted September 26th, 2017, 3:27 am

All my videos in Firefox show two images, one below the other, one in pink and one in green! Help


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Posts: 119722
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted September 26th, 2017, 3:30 am

How about a URL for one of the videos where this is happening?
Have you tried starting Firefox in Mozilla Safe Mode?
If no improvement using Safe Mode, do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed?
and ... on_Windows


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Posts: 52386
Joined: July 18th, 2005, 3:25 am

Post Posted September 26th, 2017, 8:08 pm

Try to disable hardware acceleration in Firefox.

Options/Preferences -> General: Performance
Remove checkmark: "Use recommended performance settings"
Remove checkmark: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

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