MozillaZine

Arlo Pro Cameras & FireFox

User Help for Mozilla Firefox
RotRhead
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Joined: September 27th, 2017, 10:23 am

Post Posted September 27th, 2017, 10:33 am

Up until about a week ago, I could use FireFox to view LIVE VIEW on my Arlo Pro cameras(NetGear) system. Now, no.
However, with Chrome, Android, iPhones, and Explorer - Yes, can view LIVE VIEW.
Is there a fix for this issue for viewing Arlo cameras with Firefox browser?
I think it has something to do with Flash Player. :D :D

DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted September 27th, 2017, 10:55 am

Have you confirmed you are running the latest version of Flash player? That would be 27.0.0.130. (Chrome and IE don't use the same version of Flash as Firefox does and the iPhone doesn't support Flash so it may be using a different video codex.)

Reflective

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Joined: February 15th, 2007, 11:13 am

Post Posted September 28th, 2017, 3:19 am

They appear to have comprehensive support options so it might be worth your while perusing those since other users will most likely have encountered the same problem and will know how to resolve it: https://community.netgear.com/t5/Arlo-S ... /ct-p/Arlo

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