MozillaZine

Firefox 56 will not close and often crashes

User Help for Mozilla Firefox
LtlBearUID
 
Posts: 4
Joined: May 1st, 2014, 2:39 pm

Post Posted October 8th, 2017, 6:15 pm

I am running Firefox 56 (64bit) on a Windows 10 machine. Since updating to Firefox 56, the browser has constant problems. When I close Firefox, it will not completely close. I have to open up task manager and kill it there. Even if I start FF in safe mode, i experience the same problem. Many times I see the Mozilla crash report come up after closing FF. Any ideas on how to fix this?

malliz
Folder@Home

User avatar
 
Posts: 43325
Joined: December 7th, 2002, 4:34 am
Location: Australia

Post Posted October 8th, 2017, 6:28 pm

What Anti Virus and or security programs are you using?
What sort of man would put a known criminal in charge of a major branch of government? Apart from, say, the average voter.
"Terry Pratchett"

DanRaisch
Moderator

User avatar
 
Posts: 118008
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted October 8th, 2017, 7:39 pm

If no improvement using Safe Mode, do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed?
http://kb.mozillazine.org/Profile_Manager
and
http://kb.mozillazine.org/Creating_a_ne ... on_Windows

therube

User avatar
 
Posts: 18002
Joined: March 10th, 2004, 9:59 pm
Location: Maryland USA

Post Posted October 9th, 2017, 11:27 am

about:crashes, last few crash report URLs?
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript

LtlBearUID
 
Posts: 4
Joined: May 1st, 2014, 2:39 pm

Post Posted November 1st, 2017, 9:55 am

Thanks everyone for the suggestions. I did run a few tests and it did not crash on a new profile. I did not get a chance to try and rebuild my profile. However, this last update to Firefox fixed the problem.

Return to Firefox Support


Who is online

Users browsing this forum: No registered users and 10 guests