MozillaZine

Memory Hog

User Help for Mozilla Firefox
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Joined: October 31st, 2017, 1:26 pm

Post Posted October 31st, 2017, 1:34 pm

Hi Sorry I am no technical genius, but lately, my firefox constantly freezes, crashes " not responding" ect ect. I have tried the memory thing that does not work over the last 6 months I seem to get this no matter what PC I use. I am very close to just uninstalling it across all my pcs

Is there anything I can do to stop this abject failure as I really do like Firefox

DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
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Post Posted October 31st, 2017, 2:08 pm

I have tried the memory thing

I have no idea what that is referring to.

Have you tried starting Firefox in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
If no improvement using Safe Mode, do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed?
http://kb.mozillazine.org/Profile_Manager
and
http://kb.mozillazine.org/Creating_a_ne ... on_Windows

Also see http://kb.mozillazine.org/Standard_diagnostic_-_Firefox

Brummelchen
 
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Joined: March 19th, 2005, 10:51 am

Post Posted October 31st, 2017, 2:08 pm

Troubleshoot and diagnose Firefox problems
Most problems with Firefox can be fixed by following the troubleshooting methods described below. Try these steps in order.
https://support.mozilla.org/en-US/kb/tr ... x-problems


Mozilla Crash Reporter
https://support.mozilla.org/en-US/kb/mo ... sh-reports
The Mozilla Crash Reporter dialog box appears when Firefox closes unexpectedly and lets you submit a crash report to developers, to make future Firefox versions crash less often. This article describes how it works and shows you how to access your crash reports.

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