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FF latest stable crash always (check video)??

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dentalux
 
Posts: 3
Joined: November 3rd, 2017, 10:38 am

Post Posted November 8th, 2017, 10:40 am

Hi!

I use (try to use) FF latest stable under win10. Fresh install no addons no special settings all setting the defaults.


Check this video (only a few secs...)

https://vimeo.com/241909642


If I try open the FF info panel
https://www.mozilla.org/en-US/firefox/5 ... ox-browser

the FF crash always. Always and immediately. Even the factory info page can't open...

And if I write something to the search bar (check video) google search and FF crash always....


????

Thanks

DanRaisch
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Posts: 117636
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted November 8th, 2017, 11:07 am

Moving to Firefox Support.

Have you tried starting Firefox in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
If no improvement using Safe Mode, do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed?
http://kb.mozillazine.org/Profile_Manager
and
http://kb.mozillazine.org/Creating_a_ne ... on_Windows

Also see http://kb.mozillazine.org/Standard_diagnostic_-_Firefox

dentalux
 
Posts: 3
Joined: November 3rd, 2017, 10:38 am

Post Posted November 8th, 2017, 11:10 am

DanRaisch wrote:Moving to Firefox Support.


" test it with no extensions or non-default themes installed"


Fresh install. Zero extension zero theme zero own settings.
All the default.

>>>


Have you tried starting Firefox in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
If no improvement using Safe Mode, do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed?
http://kb.mozillazine.org/Profile_Manager
and
http://kb.mozillazine.org/Creating_a_ne ... on_Windows

Also see http://kb.mozillazine.org/Standard_diagnostic_-_Firefox

DanRaisch
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Posts: 117636
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted November 8th, 2017, 11:22 am

Sade Mode does more than disable extensions. Have you tried it?

smsmith
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Joined: December 7th, 2004, 8:51 pm
Location: Indiana

Post Posted November 8th, 2017, 2:41 pm

Open the options, and go to the Performance Section in the General Settings. Uncheck the "Use recommended performance settings" and then uncheck "Use hardware acceleration when available". Close and restart Firefox.

If you can't even get to the options, try in safe mode.
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avstudio
 
Posts: 11
Joined: November 15th, 2017, 10:07 am

Post Posted November 15th, 2017, 1:35 pm

I wish i had only browser crashes, the damn thing freezed my OS several times!
Believe it's related to video playback to.
Had to hard reboot losing all my stuff i was working on in other apps!
Now i'm back on FF 56 on my main PC.
Last time i'm an early user!

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