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User Help for Mozilla Firefox
Ray Bell
 
Posts: 198
Joined: December 5th, 2004, 11:57 pm
Location: Dalveen

Post Posted December 10th, 2017, 7:59 am

Two days ago I started getting this dialog box pop up on my Firefox screens:

Image

As I was away from home and using a motel's wi-fi I thought it might have been something to do with that, but the name isn't consistent with that and it's happening now at home anyway.

How do I get rid of this pop-up, please?
The stories of youth, of the burden of time, and the death of devotion. HCK

Vitesse
 
Posts: 1236
Joined: April 21st, 2011, 6:03 pm

Post Posted December 10th, 2017, 8:17 am

Lots of complaints around this thing - on all browsers, OSes and devices. According to the conversation on this website, it appears to be connected to some sort of problem with a Fairfax news website web analytic.

http://www.essentialkids.com.au/forums/ ... -required/

So clearing cookies and avoiding any news site connected to Fairfax may help!

the-edmeister

User avatar
 
Posts: 32005
Joined: February 25th, 2003, 12:51 am
Location: Chicago, IL, USA

Post Posted December 10th, 2017, 8:33 am

Ray Bell wrote:Two days ago I started getting this dialog box pop up on my Firefox screens:

As I was away from home and using a motel's wi-fi I thought it might have been something to do with that, but the name isn't consistent with that and it's happening now at home anyway.

How do I get rid of this pop-up, please?


My guess is that in order for you to connect to that Motel's wi-fi system you were asked to install some software. And now that software still wanting to logon to their system everywhere else, even from your home connection and not just from an external wi-fi connection.

I wonder if your computer is plugged into your router directly, not using a wireless connection, if that "box" may not appear?

See if this - https://www.wikihow.com/Remove-the-Medi ... r-Computer - helps you get rid of that garbage.


.
A mind is a terrible thing to waste. Mine has wandered off and I'm out looking for it.

Ray Bell
 
Posts: 198
Joined: December 5th, 2004, 11:57 pm
Location: Dalveen

Post Posted December 10th, 2017, 9:43 am

You do have to log in to the motel wi-fi, but not software is required.

I'll try that fix and report back.
The stories of youth, of the burden of time, and the death of devotion. HCK

Ray Bell
 
Posts: 198
Joined: December 5th, 2004, 11:57 pm
Location: Dalveen

Post Posted December 10th, 2017, 9:53 am

No go with that...

It sends you to the 'add ons' and suggests deleting ones you don't recall. I only have two and I remember putting them on a few months ago. The problem is now two days old.
The stories of youth, of the burden of time, and the death of devotion. HCK

Ray Bell
 
Posts: 198
Joined: December 5th, 2004, 11:57 pm
Location: Dalveen

Post Posted December 10th, 2017, 9:56 am

Speedy, I'm not keen to clear any cookies, I rely on them to keep my passwords etc...

Any other suggestions?
The stories of youth, of the burden of time, and the death of devotion. HCK

the-edmeister

User avatar
 
Posts: 32005
Joined: February 25th, 2003, 12:51 am
Location: Chicago, IL, USA

Post Posted December 10th, 2017, 11:47 am

What about programs installed in Windows?

Do you see any programs that you don't recall specifically installing?


.
A mind is a terrible thing to waste. Mine has wandered off and I'm out looking for it.

therube

User avatar
 
Posts: 18194
Joined: March 10th, 2004, 9:59 pm
Location: Maryland USA

Post Posted December 12th, 2017, 9:16 pm

What happens if you restart in Safe Mode?

Where & at what point do you get that popup?

Do you also get the popup in IE?


(You're worried about "cookies" because of your passwords, yet you have this "thing" popping up on you [-X.)
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript

Ray Bell
 
Posts: 198
Joined: December 5th, 2004, 11:57 pm
Location: Dalveen

Post Posted December 12th, 2017, 11:28 pm

Of course I worry about passwords...

I always tried to have just one password, but in time different forums, different sites, different people all put different requirements on passwords.

Anyway, I don't have the problem any more. Just as quickly as it came it has gone away again.
The stories of youth, of the burden of time, and the death of devotion. HCK

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