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Mouse clicks don't work on autocomplete or booking sites

User Help for Mozilla Firefox
gedyer
 
Posts: 2
Joined: December 12th, 2017, 4:50 am

Post Posted December 12th, 2017, 5:23 am

Since the update to Quantum 57 I can't use theatre booking sites to book seats using Firefox. Mouse clicks, while they work on links, don't work when you click on the seats you want. Also when you do a search on Google and get offered a drop down menu of autocomplete suggestions, clicking on any of these doesn't work.

Until Mozilla can implement a fix for this I am reluctantly moving to Edge for web use.

I am running Windows 10 Version 1703.

LIMPET235
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Joined: October 19th, 2007, 1:53 am
Location: The South Coast of N.S.W. Oz.

Post Posted December 12th, 2017, 5:31 am

Hi,
Are you running any extensions... if so, which ones?

Tried Firefox' Safe Mode? > http://kb.mozillazine.org/Safe_Mode
Ancient Amateur Astronomer
Win-7-HP/IntelĀ® DualCore-2.0GHz/500G HDD/4 Gig Ram/550Watt PSU/350WattUPS/Firefox-20.0-57.0-61.0-62.0/T-bird-2.0.0.24/SnagIt-v10.0.1/MWP-7.11.0.
RadioYachting. (Always choose the "Custom" Install.)

gedyer
 
Posts: 2
Joined: December 12th, 2017, 4:50 am

Post Posted December 12th, 2017, 6:16 am

LIMPET235 wrote:Hi,
Are you running any extensions... if so, which ones?

Tried Firefox' Safe Mode? > http://kb.mozillazine.org/Safe_Mode

Thanks for the response. I checked and found I was running four extensions, none of which I use. I have removed them all and that has solved my problem. Many thanks!

LIMPET235
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Posts: 38451
Joined: October 19th, 2007, 1:53 am
Location: The South Coast of N.S.W. Oz.

Post Posted December 12th, 2017, 6:49 am

You're welcome...

Image

You may want to check in "about:config" for any left over prefs that those 4 extensions set.
Search for "extensions......"
Right click each & RESET.
Close & re-open Firefox to complete.
Ancient Amateur Astronomer
Win-7-HP/IntelĀ® DualCore-2.0GHz/500G HDD/4 Gig Ram/550Watt PSU/350WattUPS/Firefox-20.0-57.0-61.0-62.0/T-bird-2.0.0.24/SnagIt-v10.0.1/MWP-7.11.0.
RadioYachting. (Always choose the "Custom" Install.)

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