MozillaZine

couple of issues with 57.0.2

User Help for Mozilla Firefox
medievil
 
Posts: 10
Joined: August 22nd, 2014, 10:21 am

Post Posted December 14th, 2017, 12:13 am

first it crashes hard freeze on some websites
for example: http://wegotthiscovered.com/tv/martin-s ... crossover/
locks up the browser where only end task will close it.

second and this could be win 10 fall creators.. randomly Firefox no longer shows up int he task manager event though it is running.. never noticed the issue BEFORE 57 but I didn't have fall creators windows 10 for a long amount of time before that
and whats up with no option to place the tabs on the bottom row where it makes more sense both in how it looks and functionality?

Vitesse
 
Posts: 1237
Joined: April 21st, 2011, 6:03 pm

Post Posted December 14th, 2017, 3:38 am

On your hard freeze problem - if you have tracking protection enabled in Options>Privacy & Security try turning it off completely. Just a hunch ...

medievil
 
Posts: 10
Joined: August 22nd, 2014, 10:21 am

Post Posted December 14th, 2017, 5:44 am

yea tried that and also tried with hardware acc on and off...it locks up (non responsive), goes to 30% usage, even on a fresh start with JUST that page/site.. seems to be the video, it plays a few seconds then the lock hits..thought it might be an html5 issue that is unique to the site

DanRaisch
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Posts: 120281
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted December 14th, 2017, 6:03 am

Have you tried starting Firefox in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
If no improvement using Safe Mode, do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed?
http://kb.mozillazine.org/Profile_Manager
and
http://kb.mozillazine.org/Creating_a_ne ... on_Windows

Also see http://kb.mozillazine.org/Standard_diagnostic_-_Firefox

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