Just upgraded to 57.0.2 and can no longer hear the sample audio on prospective purchases. A 'pause' button is displayed but no audio. I've used the browser on other sites (https://asoftmurmur.com/ and http://www.bbc.co.uk/programmes/b09bdk05) and it appears fine. The audio from Audible plays correctly using Chrome so it doesn't seem to be a site problem...
Thanks
John
Audio on Audible website
- DanRaisch
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- Joined: September 23rd, 2004, 8:57 pm
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Re: Audio on Audible website
No problem hearing the samples on the Audible.com pages here using version 57.0.2 under Win 10.
Have you tried starting Firefox in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
If no improvement using Safe Mode, do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed?
http://kb.mozillazine.org/Profile_Manager
and
http://kb.mozillazine.org/Creating_a_ne ... on_Windows
Have you tried starting Firefox in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
If no improvement using Safe Mode, do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed?
http://kb.mozillazine.org/Profile_Manager
and
http://kb.mozillazine.org/Creating_a_ne ... on_Windows
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- Posts: 2
- Joined: December 14th, 2017, 6:28 am
Re: Audio on Audible website
apologies... it has just started working out of the blue. I thought I'd been thorough checking it but not so apparently. I will be more circumspect next time
John
John
- DanRaisch
- Moderator
- Posts: 127233
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: Audio on Audible website
No problem. Glad to hear things are working properly for you.