Cannot open TOOLS->OPTIONS

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jonalist
Posts: 4
Joined: December 22nd, 2017, 11:55 pm

Cannot open TOOLS->OPTIONS

Post by jonalist »

Tried to open as is recommended through Tools/Options, what happens next is a new tab opens then suddenly closes before I see anything, Tried to open a new tab and that opens to my default Google page with site links in thumbnails to select from then closes suddenly. I can only open a link in a new window but tools/options will not open in a new window, I think it uses javascript to run or json. So how might I reset this situation so I can access options?
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LIMPET235
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Joined: October 19th, 2007, 1:53 am
Location: The South Coast of N.S.W. Oz.

Re: Cannot open TOOLS->OPTIONS

Post by LIMPET235 »

Hi, Do you mean this is happening with Firefox?
[Ancient Amateur Astronomer.]
Win-10-H/64 bit/500G SSD/16 Gig Ram/450Watt PSU/350WattUPS/Firefox-115.0.2/T-bird-115.3.2./SnagIt-v10.0.1/MWP-7.12.125.

(Always choose the "Custom" Install.)
jonalist
Posts: 4
Joined: December 22nd, 2017, 11:55 pm

Re: Cannot open TOOLS->OPTIONS

Post by jonalist »

Yes unfortunately problem is still unresolved, cannot access Tools/Options or Tools/Addons, each try attempts to open then flashes back to same page without opening either. I installed 52 ESR to see if that might help but from v57 it did nothing except confuse Windows as to which Firefox was to be Default Browser since the v57 is not indicative of current and the 52 ESR is not indicative of 52 ESR which shows both buttons as Default so I had to go to copy paste the file URL into the Desktop Icon so it would open 52 ESR but from Mozilla Thunderbird the other one opens as Default, confusing me too.Windows 10 browser 64-bit system. It has taken me some time to figure out how to cope with this, tried Opera browser and it just did not have the links I wanted which are in the current version. You think maybe the current version update might have fouled up causing this outage I got. Note that when browser flashes it shows in the URL Box the words About:Add-ons or not a shortcut preference for Options to open. I also noticed when I ran Google Chrome browser that a preference was enabled that allows a add-on (extensions & plugins) to continue running if you close Chrome so I selected No to stop continued running of those when that browser closed, I had noticed that my computer was working triple duty several MB stuck in a process named - C:\Program Files (x86)\L2VPN\16\L2VPN.exe 4.85 MB (5,093,990 bytes) and a second one same location 4.85 MB (5,093,990 bytes) at 30% CPU and is currently 275.1 MB in size. Many times I have ended that process entirely and noticed the computer CPU rate of use decreased and over duty cycle of HDD's ended, it is a 16 bit program and I don't know why it is running. It is not a application, it is not in STARTUP, PID 9624 & PID 1360 (The largest consumer of bytes) and is SYSTEM designated. Firefox browser is hitting 40% and is over 400 MB's right now.
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LIMPET235
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Posts: 39937
Joined: October 19th, 2007, 1:53 am
Location: The South Coast of N.S.W. Oz.

Re: Cannot open TOOLS->OPTIONS

Post by LIMPET235 »

Moving to Firefox Support...
[Ancient Amateur Astronomer.]
Win-10-H/64 bit/500G SSD/16 Gig Ram/450Watt PSU/350WattUPS/Firefox-115.0.2/T-bird-115.3.2./SnagIt-v10.0.1/MWP-7.12.125.

(Always choose the "Custom" Install.)
User avatar
LIMPET235
Moderator
Posts: 39937
Joined: October 19th, 2007, 1:53 am
Location: The South Coast of N.S.W. Oz.

Re: Cannot open TOOLS->OPTIONS

Post by LIMPET235 »

Duplicate, locking. Continue the discussion here: http://forums.mozillazine.org/viewtopic ... &t=3037058
[Ancient Amateur Astronomer.]
Win-10-H/64 bit/500G SSD/16 Gig Ram/450Watt PSU/350WattUPS/Firefox-115.0.2/T-bird-115.3.2./SnagIt-v10.0.1/MWP-7.12.125.

(Always choose the "Custom" Install.)
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