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FF Not Launching

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Briar2345
 
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Joined: December 20th, 2017, 9:43 am

Post Posted January 12th, 2018, 9:39 am

Good Afternoon,

Some two out of three times launching FF from the Quick Launch (Windows 7 Pro) :

On launch - no GUI, four instances of FF running.

Shift Launch (Safe Mode) - no response, still four instances running.

Strangle one instance in Task Manager - three instances disappear,

Strangle final instance - allows normal launch with GUI.

Annoying !

Any ideas?

Regards,

Briar

LIMPET235
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Post Posted January 12th, 2018, 9:44 am

Moving to Firefox Support...
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Brummelchen
 
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Joined: March 19th, 2005, 10:51 am

Post Posted January 12th, 2018, 11:34 am

try windows safe mode with network (start > execute > msconfig.exe and set options)

test new profile

check on adware!
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Insert [Report] here, then [Cleanup]

therube

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Joined: March 10th, 2004, 9:59 pm
Location: Maryland USA

Post Posted January 13th, 2018, 7:16 am

On launch - no GUI, four instances of FF running.

FF is now multi-process, so seeing "four instances" is not uncommon.
(It's actually 3 child processes of the initial FF process.)

Shift Launch (Safe Mode) - no response, still four instances running.

If you did not kill the above hung process(es) first, that this is not necessarily unexpected.


So you're getting a hang (in memory) on startup.
That hang is thwarting other attempts to open other instances of FF.
Figuring out what is causing the hang... hmm ?
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