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Problems with Flash Player

User Help for Mozilla Firefox
Russell C

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Joined: October 11th, 2007, 3:14 am

Post Posted February 1st, 2018, 12:38 am

On the weekend I went to watch some catch up TV on one of my computers. The website would not play due to not detecting Flash Player. This was puzzling as I have watched catch up TV on that machine before.
I downloaded Flash Player from Adobe making sure I chose the version suited to Firefox and my OS, Windows 10 64bit, but it still won't play.
Perplexed I watched my program on the other machine, which is also using Firefox and Windows 10 64bit.
I posted on another forum about this and a response included the following link https://www.theverge.com/2016/7/20/1224 ... ugust-2016
My question is why will one machine play TV with no issue, and the other one not? I would be less perplexed if both machines would not play my program. ](*,) What is happening?
Russell

DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
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Post Posted February 1st, 2018, 6:13 am

Having found that site, did you check the settings for that plug-in to make sure that Firefox is set to permit Flash player to load? That would be menu path Tools->Addons->Plugins->set Flash to either "Always activate" or "Ask to activate."

Also, sometimes the update of Flash doesn't install properly. In such cases uninstalling and reinstalling Flash player may resolve such issues. viewtopic.php?f=38&t=2998559&p=14575073#p14575073

Russell C

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Posts: 150
Joined: October 11th, 2007, 3:14 am

Post Posted February 1st, 2018, 6:19 am

Hi Dan,
Thanks for that. I thought settings on both computers were identical. The "problem" machine had Flash set to never activate. No idea how that happened, but it is solved now and I am able to access the site in question.
I have gone from ](*,) to :D
Russell

DanRaisch
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Post Posted February 1st, 2018, 7:11 am

You're welcome.

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