"Access Denied" on Firefox but not on Edge

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Flycaster
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"Access Denied" on Firefox but not on Edge

Post by Flycaster »

Long time FF user, but don't use Edge...unless I have to. One of my bookmarked sites (https://www.humana.com/logon) now will not open properly with the Access Denied error. However, I have opened and logged into the same site using Edge. This apparently is the only site that is giving me trouble. What's up and how to fix? Thanks.
Windows 11, FF Latest, Edge v94, Thunderbird Latest, Defender
John Liebson
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Re: "Access Denied" on Firefox but not on Edge

Post by John Liebson »

You now owe me a negative $0.00 for checking the site, which opened correctly for me with Windows 10 Home and Fx 60.0.2; having no account there, I did not try to log on. The amount due is caused by my information being about that valuable for you....

Have you tried running Fx in Safe Mode to see if the site will open correctly? If not, why not?
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therube
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Re: "Access Denied" on Firefox but not on Edge

Post by therube »

will not open properly with the Access Denied error
Explain?

Try in Private Browsing?
Try in a new, clean Profile?
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Grumpus
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Re: "Access Denied" on Firefox but not on Edge

Post by Grumpus »

Site opened fine with this system and lots blocked with NoScript.
Make sure you are not blocking the site in your ad blocked if you use one.
Didn't try to sign in, not old enough for health care.
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RobertJ
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Re: "Access Denied" on Firefox but not on Edge

Post by RobertJ »

.
https://www.humana.com/logon works for me with FF60.0.2 but don't have an account.

Do the usual ---> FF safe mode ---> Clean test profile.

.
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Flycaster
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Re: "Access Denied" on Firefox but not on Edge

Post by Flycaster »

FF in safe mode didn't work. I placed the URL as a trusted site on windows 10 and FF, didn't help. Don't use NoScript.

However, I might add that another Humana site does allow me to sign in (https://www.humanapharmacy.com/), and I can use Chrome or Edge to sign in using either url...strange, eh?
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RobertJ
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Re: "Access Denied" on Firefox but not on Edge

Post by RobertJ »

.
Kind of fishy.

.
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jscher2000
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Re: "Access Denied" on Firefox but not on Edge

Post by jscher2000 »

Flycaster wrote:One of my bookmarked sites (https://www.humana.com/logon) now will not open properly with the Access Denied error.
What's the full error?
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Flycaster
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Re: "Access Denied" on Firefox but not on Edge

Post by Flycaster »

jscher2000 wrote:
Flycaster wrote:One of my bookmarked sites (https://www.humana.com/logon) now will not open properly with the Access Denied error.
What's the full error?
Access Denied
You don't have permission to access "http://www.humana.com/logon" on this server.

Reference #18.153d6b68.1533842410.53bf61e3
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RobertJ
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Re: "Access Denied" on Firefox but not on Edge

Post by RobertJ »

Flycaster wrote:
jscher2000 wrote:
Flycaster wrote:One of my bookmarked sites (https://www.humana.com/logon) now will not open properly with the Access Denied error.
What's the full error?
Access Denied
You don't have permission to access "http://www.humana.com/logon" on this server.

Reference #18.153d6b68.1533842410.53bf61e3
Interesting it works for me with FF61.0.1

.
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therube
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Re: "Access Denied" on Firefox but not on Edge

Post by therube »

Access Denied error
Is that on loading the page or somewhere in the login process itself?

I'll not that sometimes an "irregular" useragent can cause that type of message.
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elist74
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Re: "Access Denied" on Firefox but not on Edge

Post by elist74 »

try this "ctrl h" search for the trouble site humana.com and right click and "forget about this site"
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costark
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Re: "Access Denied" on Firefox but not on Edge

Post by costark »

elist74 wrote:try this "ctrl h" search for the trouble site humana.com and right click and "forget about this site"
Try his idea first but B4 I logged in and checked Cookie Auto-Delete and there was one cookie shown & Gray-listed ( *humana.com ). Watching the Login Circle twirl around I chk'd CkieA-D again and Humana.com now appeared along with *humana.com already allowed. Started over after Gray-listing the 2nd and it worked.
Last edited by costark on August 12th, 2018, 6:20 am, edited 1 time in total.
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elist74
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Re: "Access Denied" on Firefox but not on Edge

Post by elist74 »

A possibility it can be a security sofware who mess with firefox?
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RobertJ
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Re: "Access Denied" on Firefox but not on Edge

Post by RobertJ »

.
Interesting.
Flycaster wrote:One of my bookmarked sites (https://www.humana.com/logon) now will not open properly with the Access Denied error.
Flycaster wrote: Access Denied
You don't have permission to access "http://www.humana.com/logon" on this server.
The error has http:// whereas your book mark has https://

My guess is that for some reason the site thinks you are trying to log in on a non-secure connection.

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