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Can't log into a website

User Help for Mozilla Firefox
Robwood

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Posts: 262
Joined: November 8th, 2005, 4:31 pm

Post Posted September 7th, 2018, 9:50 am

I can't log into PayPal. I've already called them up and verified that the issue isn't with the website. Despite having cleared cache (and accepting cookies and java script for the website, of course), nothing happens when I click on "log in." What do I need to do?

I'm running Firefox 52.9.0 (32-bit) and it's been working just fine so far; it's only today that this has been an issue.

EDIT TO ADD: I restarted the browser in Safe Mode and was able to log in just fine. If this is an extension issue, then I have no idea which on it could be as none of them have been recently updated.
Never give anyone your two cents because it's only a penny for your thoughts.

elist74
 
Posts: 94
Joined: June 27th, 2013, 11:27 am

Post Posted September 7th, 2018, 10:18 am

Hi!. When a site is givin trouble I did --> Ctrl H , search for the site (paypal), right click and i choose "Forget about this site" this will remove all infos (pass, login, etc...) (you will need to re-enter the user/pass in paypal).

For the "log in" button sometime you need to mouse around the button to detect.

Robwood

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Posts: 262
Joined: November 8th, 2005, 4:31 pm

Post Posted September 7th, 2018, 10:30 am

That didn't work. Nothing happened when I performed the search, even for a website that I already have history with. In any case, my history clears every time I close the browser.
Never give anyone your two cents because it's only a penny for your thoughts.

mightyglydd

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Posts: 9294
Joined: November 4th, 2006, 7:07 pm
Location: Hollywood Ca.

Post Posted September 7th, 2018, 10:54 am

Still using 'Adblock'?
#KeepFightingMichael

Robwood

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Posts: 262
Joined: November 8th, 2005, 4:31 pm

Post Posted September 7th, 2018, 11:11 am

Yes. However, I've had the PayPal account for almost a month and there haven't been any issues until now.
Never give anyone your two cents because it's only a penny for your thoughts.

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