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firefox 61.0 crashes

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colley30
 
Posts: 147
Joined: July 11th, 2008, 12:16 am

Post Posted September 7th, 2018, 11:33 am

firefox 61.0 crashes each time I enter my banking site

DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted September 7th, 2018, 2:58 pm

Have you tried starting Firefox in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
If no improvement using Safe Mode, do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed?
http://kb.mozillazine.org/Profile_Manager
and
http://kb.mozillazine.org/Creating_a_ne ... on_Windows

colley30
 
Posts: 147
Joined: July 11th, 2008, 12:16 am

Post Posted September 7th, 2018, 8:17 pm

not really... no time for that; I just use another browswer (got 6) for banking; I just upgraded from FF 55; this was not happening

Brummelchen
 
Posts: 3656
Joined: March 19th, 2005, 10:51 am

Post Posted September 7th, 2018, 9:13 pm

Create a new Profile for Quantum to get rid of remnants. Then copy places and other stuff from old to new.

https://support.mozilla.org/en-US/kb/pr ... x-profiles
https://support.mozilla.org/en-US/kb/re ... ld-profile
users who problaby never will get an answer from me: f*x, f*n, j*n, k*s, k*x, l*y, m*o, m*d, m*x, o*l, p*y, s*e, d*h, l*t, d*e, j*k, f*u*a, h*2

Dartman
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Post Posted September 8th, 2018, 7:02 am

colley30 wrote:not really... no time for that;...

You have a problem, take time to ask for help, then don't want to do troubleshooting based off of no time? Trying Firefox Safe Mode would have taken about as much time as it took for you to make your post stating you had no time to try it.
Alcohol and Calculus don't mix. Never drink and derive.

Brummelchen
 
Posts: 3656
Joined: March 19th, 2005, 10:51 am

Post Posted September 8th, 2018, 9:02 am

current ist v62

Viewing crash reports: To view your crash reports from within Firefox:
https://support.mozilla.org/en-US/kb/mo ... sh-reports
Submit a link, looks like this
Code: Select all
https://crash-stats.mozilla.com/report/index/271f01...

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