"HDCP" error message

[metta2u]

Can't watch "HBO GO", always get this message: "An HDCP issue was detected with your setup."

All other channels with my package are easily accessible and viewable via FF; i.e. Starz, PBS, MSNBC, CNN, NBC, etc. I use a MacBook Air and can access HBO Go via Safari. I've emptied cookies, cleared the cache & history as well as uninstalling and re-installing FF.

Does anyone have info/solutions to this?

Gratefully,
susan

FF version: 62
Mac OS: 10.13.6

[Brummelchen]

https://help.hbogo.com/hc/en-us/article ... t-is-HDCP-

https://www.reddit.com/r/cordcutters/co ... issue_was/

Hth

[metta2u]

Nope, those are not the answers - I’ve seen both those articles in my own search. I imagine an answer is available, but from someone who has also had the same problem and/or fixed it.

If anyone has a fix for the HDCP issue with HBO GO please let me know? No links, please, to useless articles unless there are steps to a fix.

Thanks.

[jscher2000]

Sorry, one more article: is your Widevine plugin installed and enabled? https://support.mozilla.org/kb/enable-drm