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Restore Previous Session

User Help for Mozilla Firefox
Vernon27
 
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Joined: October 2nd, 2018, 5:34 am

Post Posted October 2nd, 2018, 6:05 am

Hello All,

I am running Mozilla Firefox version 62.02 (64-bit) on Windows 10 Dell laptop with full admin rights. It appears that the option "Restore Previous Session" is not available (grayed out). I have uninstalled and re-installed Firefox and still the same issue. Firefox is also installed on a Windows 7 PC and also having the same issue. The previous version of Firefox did have this issue.

I have scurried the internet looking for answers and did not find any.

Can anyone offer resolution to this issue.

What I want to do is restore previous sessions of Firefox especially when I have multiple tabs open.

Thank You,

Vernon

LIMPET235
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Location: The South Coast of N.S.W. Oz.

Post Posted October 2nd, 2018, 6:25 am

Hi,
See if the "Official" article helps sort things out...
> https://support.mozilla.org/en-US/kb/re ... us-session

Of course, you could always use an extension for more options...
> https://addons.mozilla.org/en-US/firefo ... %20manager
> https://addons.mozilla.org/en-US/firefo ... src=search
Ancient Amateur Astronomer
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RadioYachting. (Always choose the "Custom" Install.)

Vernon27
 
Posts: 3
Joined: October 2nd, 2018, 5:34 am

Post Posted October 2nd, 2018, 7:49 am

The Restore Previous Session is grayed out and not able to be selected. All of those "options" provided does not work.

dfoulkes

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Joined: June 28th, 2008, 10:31 pm
Location: Mesquite, Nevada

Post Posted October 2nd, 2018, 8:18 am

You should probably try these two tests... one is a test profile. Get into Options and see if that Previous part is grayed out. That test will at least give you more info...

Creating a new Firefox profile on Windows - MozillaZine Knowledge Base
And,.... DON'T TOUCH THAT "Choose Folder..." BUTTON! ... unless you fully know all about it.

Another test is Safe-mode... see what happens with that Options setting when in safe-mode...

Try running Firefox in safe-mode... NOTE: This is a testing procedure only ... NOT for normal browsing.
-- On the menu bar, click the Help menu and select Restart with Add-ons Disabled....
Firefox will start up with the Firefox Safe Mode dialog. Click continue in Safe Mode and don't check any items.

Note: You can also start Firefox in Safe Mode by holding down the shift key while Single/Double clicking on the icon.
* (option key while starting Firefox on Mac).

-----------------------------------------------------------------------------------------
>What safe-mode does ..... Safe Mode temporarily affects the following:
* All extensions are disabled. --- * The userChrome.css and userContent.css files are ignored.
* The default theme is used, without a persona. --- * The default toolbar layout is used.
* The Just-in-time (JIT) JavaScript compiler is disabled. --- * Hardware acceleration is disabled.

-- Safe Mode has no effect on the following --
* The status of plugins is not affected.
* Custom preferences are not affected.

This is the link to the main KB article for Safe-Mode ... but, use the above info 1st...
Safe Mode - MozillaZine Knowledge Base
As you can see she's (The CAT) always alert and on the prowl for Meoware !!

Vernon27
 
Posts: 3
Joined: October 2nd, 2018, 5:34 am

Post Posted October 5th, 2018, 6:49 pm

None of the steps are working. Why is the "Restore Previous Session" GRAYED out! I am getting tired of trying all of these "solutions" with the same end result; the issue is not resolving. How can I get the "Restore Previous Session" to work.

Brummelchen
 
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Joined: March 19th, 2005, 10:51 am

Post Posted October 5th, 2018, 7:26 pm

You wont have session when using private mode, let firefox clean up after end, or using external cleaning programs. Antivirus can also prevent things. Issues on 2 computers have same cause, compare it.

I cannot confirm your problem here on 3 computers.

dfoulkes

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Joined: June 28th, 2008, 10:31 pm
Location: Mesquite, Nevada

Post Posted October 6th, 2018, 9:20 am

Vernon27 wrote:None of the steps are working. Why is the "Restore Previous Session" GRAYED out! I am getting tired of trying all of these "solutions" with the same end result; the issue is not resolving. How can I get the "Restore Previous Session" to work.


Very few people have issues as you do... maybe even zero? ... see what happens when you create a 'test' profile and use it as-is except for any options-changes required to activate session restoring functions.
Creating a new Firefox profile on Windows - MozillaZine Knowledge Base
And,.... DON'T TOUCH THAT "Choose Folder..." BUTTON! ... unless you fully know all about it.

Also, Brummelchen has a good idea... it may be security software causing the problem... you can check that by rebooting your PC into safe-mode with Network active and then start up Firefox and test it out.
As you can see she's (The CAT) always alert and on the prowl for Meoware !!

dickvl

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Joined: July 18th, 2005, 3:25 am

Post Posted October 7th, 2018, 6:14 pm

Also make sure that you do not use "Clear history when Firefox closes" to clear the browsing history or have history disabled.

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