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FF 63.0.1 Causing Screen to Temporarily Black Out / Freeze

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thechamlin
 
Posts: 233
Joined: June 13th, 2005, 8:47 pm

Post Posted November 8th, 2018, 3:49 pm

Since v 62, random occurrences. Usually this happens once a day. I can open a tab, any tab, any site, and all of a sudden, the screen 100% blacks out, even if FF isn't even open to full screen. It just happened now, with FF open, without my even opening a tab.

Help?
Gratitude,
Chamlin

DanRaisch
Moderator

User avatar
 
Posts: 120593
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted November 8th, 2018, 7:59 pm

Have you tried starting Firefox in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
If no improvement using Safe Mode, do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed?
http://kb.mozillazine.org/Profile_Manager
and
http://kb.mozillazine.org/Creating_a_ne ... on_Windows

thechamlin
 
Posts: 233
Joined: June 13th, 2005, 8:47 pm

Post Posted November 8th, 2018, 9:04 pm

Thanks, Dan. Will experiment over the weekend!

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