Hi! My mom runs Ubuntu 18.04.2 (64-bit) and Firefox 64. Her Firefox experience with YouTube had been flawless until tonight. For some reason, when she's logged in to YouTube, some channel she's *not* trying to view tries to load. For example, she'll visit YouTube and while her home page is loading, a "Freedom Beauty" channel will try to load and will get stuck in a loop. I can click the 'Home' button to leave YouTube and everything works fine. If I log her out of YouTube (delete all cookies) *before* opening the YouTube site, the problem *does not* happen. If I log her back in to YouTube, the 'Freedom Beauty' channel tries loading again and gets stuck in a loop.
I tried viewing the channel in Firefox 64 on Linux Mint without any loops or strange problems at all.
Any idea on where to start troubleshooting this?
Thanks in advance!
Peace...
[SOLVED] Help needed with strange YouTube/Firefox issue
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[SOLVED] Help needed with strange YouTube/Firefox issue
Last edited by tomdkat on January 13th, 2019, 10:46 pm, edited 1 time in total.
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- Posts: 1410
- Joined: October 14th, 2003, 7:53 am
Re: Help needed with strange YouTube/Firefox issue
Ok, I think I found the culprit. For *some* bizarre reason, the "YouTube High Definition" add-on is causing the misbehavior:
https://addons.mozilla.org/en-US/firefo ... efinition/
When I disable that add-on, the YouTube home page doesn't change. When I enable that add-on, a few seconds after the home page loads, Firefox tries to load some other "random" channel. So, I'm leaving this add-on disabled for now. The latest version (63.1.5) is installed on my mom's computer and hasn't been interfering at all, until now. I also have this add-on installed in Firefox 64 on my Linux Mint system and it works fine, without issue.
So, I'll contact the add-on author for some help.
Peace...
https://addons.mozilla.org/en-US/firefo ... efinition/
When I disable that add-on, the YouTube home page doesn't change. When I enable that add-on, a few seconds after the home page loads, Firefox tries to load some other "random" channel. So, I'm leaving this add-on disabled for now. The latest version (63.1.5) is installed on my mom's computer and hasn't been interfering at all, until now. I also have this add-on installed in Firefox 64 on my Linux Mint system and it works fine, without issue.
So, I'll contact the add-on author for some help.
Peace...
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- New Member
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- Joined: January 19th, 2019, 3:13 pm
Re: [SOLVED] Help needed with strange YouTube/Firefox issue
I'm on 64.02 on Windows 10, and I was also experiencing this issue. Based on your suggestion, tomdkat, I disabled that add-on and all is well.tomdkat wrote:Ok, I think I found the culprit. For *some* bizarre reason, the "YouTube High Definition" add-on is causing the misbehavior:
https://addons.mozilla.org/en-US/firefo ... efinition/
When I disable that add-on, the YouTube home page doesn't change. When I enable that add-on, a few seconds after the home page loads, Firefox tries to load some other "random" channel. So, I'm leaving this add-on disabled for now. The latest version (63.1.5) is installed on my mom's computer and hasn't been interfering at all, until now. I also have this add-on installed in Firefox 64 on my Linux Mint system and it works fine, without issue.