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Firefox will not display a page...

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pete of ebor
 
Posts: 116
Joined: February 18th, 2012, 8:41 am

Post Posted February 8th, 2019, 5:02 am

Just a query really.. My employer has set up a rather complicated way of accessing payslips. We have to log into Microsoft Office 365 on line, then navigate a tortuous route to a company site to finally access our payslips and P60s. Using Firefox (I've always used FF and always keep it up to date - currently FF65 64bit) I can view and print off payslips, but I could never view my P60. The page shows, but no P60 is visible on the page. When I log into the same site on the PC at work (which uses MS edge), the P60 is there.. but it has never been visible at home. As an experiment, I tried logging in at home in using MS edge - which I never normally use, and lo and behold, P60 is visible. Why should part of a page be 'invisible' to Firefox, but visible to MS edge ?

BuddhaNature

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Posts: 272
Joined: January 3rd, 2008, 9:44 am
Location: Scotland

Post Posted February 8th, 2019, 7:34 am

Might be some add-on that is causing the issue. Have you tried accessing your P60 while using FF in Safe Mode.
OS: Windows 7 Pro. SP1 x64

pete of ebor
 
Posts: 116
Joined: February 18th, 2012, 8:41 am

Post Posted February 8th, 2019, 1:09 pm

BuddhaNature wrote:Might be some add-on that is causing the issue. Have you tried accessing your P60 while using FF in Safe Mode.


Yep, first thing I tried. I can navigate to the proper page, but the P60 simply isn't visible. Is it possible thet are deliberately blocking a non-microsoft browser ?

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