MozillaZine

Profile recovery problem

User Help for Mozilla Firefox
portyforty
 
Posts: 33
Joined: April 1st, 2015, 9:20 pm

Post Posted July 7th, 2019, 2:27 pm

One of my laptops has two partitions, both with W7 64bit installations.
Both partitions have Firefox 63 or 64 installed.
One partition\W7 boots and runs fine. I can't boot the other now, but when I could, it frequently froze and was generally troublesome so I no longer use it.
However, I can easily access it from the good partition, so I haven't deleted it because it contains a lot of data that I need.

I'm trying to retrieve the Firefox profile from the bad partition because it contains bookmarks with details of several websites that I want to revisit.
Problem is that I'm unable to copy the profile back to my working partition.
Regular copying doesn't work, neither does saving it to a zip file; the process freezes part way through.

Note, I'm not trying to copy the profile straight into the 'good' Firefox, I just want to copy it so it's a) safe and b) so I can try and retrieve data from it without fear of losing it entirely.

Question: Perhaps I only need one sub-folder of the profile? In which case might it copy more easily?
Advice, please.

dickvl

User avatar
 
Posts: 52694
Joined: July 18th, 2005, 3:25 am

Post Posted July 7th, 2019, 3:32 pm

You only need some data files in the main profile location in "AppData\Roaming".
C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
https://support.mozilla.org/en-US/kb/re ... ld-profile

portyforty
 
Posts: 33
Joined: April 1st, 2015, 9:20 pm

Post Posted July 7th, 2019, 10:56 pm

Thanks, got it :-)

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