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"The address wasn't understood"

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shakushinnen

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Joined: July 26th, 2004, 8:13 am
Location: Ontario, Canada

Post Posted August 2nd, 2019, 5:54 am

Hi,
I occasionally get links from Instagram (on Thunderbird) informing me of new posts on their site; but when I click on them Firefox comes up with a page saying:
The address wasn’t understood
Firefox doesn’t know how to open this address, because one of the following protocols (intent) isn’t associated with any program or is not allowed in this context.
You might need to install other software to open this address.

Any idea how I might fix this?
Thanks,
... john

DanRaisch
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Post Posted August 2nd, 2019, 7:22 am

How about an example of one of those failing links?

shakushinnen

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Joined: July 26th, 2004, 8:13 am
Location: Ontario, Canada

Post Posted August 6th, 2019, 12:08 pm

Hi Dan,
Yes, of course. Sorry.
https://www.instagram.com/_n/media?id=2 ... _profile=0
The link is in a thumbnail image.
When I click on it I get this page.
"The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (intent) isn’t associated with any program or is not allowed in this context.

You might need to install other software to open this address."

SeaMonkey does the same thing, albeit sending me to a different page, titled "Unknown Protocol"; but with SeaMonkey the image flashes on for an instant, then the "Unknown Protocol" page appears.
....... john

DanRaisch
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Post Posted August 6th, 2019, 12:58 pm

I'm not getting the error here under Win10 so it could be an issue of your using Win 7 which may not have a required codex installed.

jscher2000

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Post Posted August 6th, 2019, 1:44 pm

I think intent:// URLs are an Android thing. Can you think of any reason you might be getting a mobile version of Instagram when you visit the site in Windows?

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