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Audio output interference

User Help for Mozilla Firefox
materene
 
Posts: 10
Joined: July 17th, 2014, 4:19 pm

Post Posted October 9th, 2019, 7:35 am

Recently I have started having severe audio problems while dual tasking such as running my spotify and then have a web url open and every movement in any slider or control will garble my audio so severely and then clears soon as I move the mouse out of the control areas. Now I have done everything humanly possible to try and find the reason for this and I opened chrome to try it and I have no issues using chrome. I think my best choice would be to go back to another release of firefox and try that to see if I have issues,. I also ran into issues using my contruct 2 and 3 game engines when testing my games online there was no sound even tho I had the proper audio formats.. I finally found an old entry for firefox that told to open my audio card setup and tick a few boxes. I did that and the sound came back . I never had to do that in the 6 years of using construct. Could someone please direct me to the older firefox browser downloads so that I may try an earlier version to try and fix the sudden sound problem. I have eliminated all the driver possibilities and knowing this problem is only on firefox no point suggesting any internal problems, there are none.

Thanks in advance

kerft
 
Posts: 455
Joined: January 30th, 2019, 9:38 am

Post Posted October 9th, 2019, 7:56 am

I would not suggest going back. At least, try Firefox safe mode first and see if it works. All old versions of Firefox are here, you do not want any that have a letter b, that would mean they are a beta. https://ftp.mozilla.org/pub/firefox/releases/
If you install any that are version 62 or higher, automatic updates will be forced on and you will almost immediately be updated to the current version. Even with an older version than that, you have to disconnect from the internet while installing, until you get the updates off in the options.
It is possible that versions of Firefox Portable do not have automatic updates on, but you would have to ask in their forum to make sure. https://portableapps.com/apps/internet/firefox_portable

materene
 
Posts: 10
Joined: July 17th, 2014, 4:19 pm

Post Posted October 9th, 2019, 8:22 am

kerft wrote:I would not suggest going back. At least, try Firefox safe mode first and see if it works. All old versions of Firefox are here, you do not want any that have a letter b, that would mean they are a beta. https://ftp.mozilla.org/pub/firefox/releases/
If you install any that are version 62 or higher, automatic updates will be forced on and you will almost immediately be updated to the current version. Even with an older version than that, you have to disconnect from the internet while installing, until you get the updates off in the options.
It is possible that versions of Firefox Portable do not have automatic updates on, but you would have to ask in their forum to make sure. https://portableapps.com/apps/internet/firefox_portable


Thank you very much for the info, I went back and started chrome again and it did have the garbling but it was much better and not as severe as using firefox. The problem is a new one and is aggravated by microsoft and creatives sell out to the music lawyers and their butchering of drivers that originally came with my particular card an audigy L 24, I need the record feature for my game building and exporting so I have to go back to an earlier vista 64 bit driver that allows my card to record as it was sold and intended to do, incidentally Microsoft was forced to stop doing this since it was personal property they were destroying with their intentional update to do so, you have to turn off that update and live with the original vista driver for win 7. So I have had problems using this card but nothing like this recent issue of garbling, this is entirely new. Just writing this reply makes my spotify garble so bad you have to turn it off. I am afraid it will also do the same on my game testing and even playing windows games, it was doing the same thing. I will go to safe mode and see what happens

kerft
 
Posts: 455
Joined: January 30th, 2019, 9:38 am

Post Posted October 9th, 2019, 8:34 am

For clarity, Firefox has its own safe mode different from windows safe mode. If you see boxes to delete or reset or refresh anything you should not check them. http://kb.mozillazine.org/Safe_mode

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