(Resolved) Firefox 60.9.0 (ESR) suddenly unresponsive

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BrooksNYC
Posts: 79
Joined: April 12th, 2006, 5:27 pm

(Resolved) Firefox 60.9.0 (ESR) suddenly unresponsive

Post by BrooksNYC »

Hi, there.

Two troubles:

1. For no apparent reason, half the icons on my Firefox toolbar have vanished. Running a mouse over the blank areas reveals only outlines of the former icons, plus pop-up labels:


Image

2. The browser is completely unresponsive. Bookmarks don't work, and neither do the "ghosts" of the vanished icons.

I've tried uninstalling and reinstalling the browser (v60.9.0 ESR) AND restoring a recently saved profile, but these issues persist. How to proceed?

Kind thanks for your help.


EDIT: Problem solved. I disabled all of my extensions, then re-enabled them again. One by one, their icons reappeared on the toolbar, and now the browser is completely functional again. Thanks for reading this far!

Brooks

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Windows 10 Pro x64 (v1903 - Build 18362.356)
Firefox 60.9.0 ESR x64
Last edited by DanRaisch on October 11th, 2019, 1:46 pm, edited 1 time in total.
Reason: Resolved added to subject per OP's report.
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