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outlook.com showing broken images in firefox

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ydaltak
 
Posts: 22
Joined: January 20th, 2015, 11:16 am

Post Posted November 12th, 2019, 11:50 am

some of my incoming mail in outlook.com displays a broken icon where the graphic should display. the same email in chrome will display properly. is there a setting in firefox that i need to change? very frustrating..... :(

therube

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Posts: 20180
Joined: March 10th, 2004, 9:59 pm
Location: Maryland USA

Post Posted November 17th, 2019, 9:41 am

(I'll assume you've restarted FF into Safe Mode & the problem persists.)


Only guessing, but try...

about:preferences#privacy -> Enhanced Tracking Protection -> Custom & uncheck all the settings there?

If that doesn't help, go back & set that preference back to where it was (which I'll assume was 'Standard').
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript

dickvl

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Posts: 53000
Joined: July 18th, 2005, 3:25 am

Post Posted November 17th, 2019, 1:25 pm

You can also check "Tools -> Page Info -> Media" and the Web Console for possible messages about blocked content.
If you have content blocking extensions then make sure they do not block these images.

ydaltak
 
Posts: 22
Joined: January 20th, 2015, 11:16 am

Post Posted November 17th, 2019, 3:43 pm

therube wrote:(I'll assume you've restarted FF into Safe Mode & the problem persists.)
Only guessing, but try...
about:preferences#privacy -> Enhanced Tracking Protection -> Custom & uncheck all the settings there?
If that doesn't help, go back & set that preference back to where it was (which I'll assume was 'Standard').


so far, this seems to make things work correctly. i had to change the setting back to standard and now those problem emails show all their graphics. i'll keep an eye on this for a few days to see if the problem is gone. thanks so much! =D>

ydaltak
 
Posts: 22
Joined: January 20th, 2015, 11:16 am

Post Posted November 19th, 2019, 4:14 pm

ydaltak wrote:
therube wrote:(I'll assume you've restarted FF into Safe Mode & the problem persists.)
Only guessing, but try...
about:preferences#privacy -> Enhanced Tracking Protection -> Custom & uncheck all the settings there?
If that doesn't help, go back & set that preference back to where it was (which I'll assume was 'Standard').


so far, this seems to make things work correctly. i had to change the setting back to standard and now those problem emails show all their graphics. i'll keep an eye on this for a few days to see if the problem is gone. thanks so much! =D>


nope, some of my email is now showing graphics instead of a broken link, but some are still showing the broken graphic. heck! #-o

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