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Cant Load Google Voice VM and Call History - Help

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zlaer
 
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Post Posted July 12th, 2020, 2:53 pm

I cant access my google voice messages, call history or voicemail. All I see is an endless swirly circle like its trying to load them up. How do I fix this?

DanRaisch
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Post Posted July 12th, 2020, 4:11 pm

Were you able to access that site previously using Firefox?
Did you just update the program?
Have you tried starting Firefox in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode

zlaer
 
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Joined: June 29th, 2018, 11:11 am

Post Posted July 12th, 2020, 6:45 pm

DanRaisch wrote:Were you able to access that site previously using Firefox?
Did you just update the program?
Have you tried starting Firefox in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode


Yes i was able to previously access it with ff.

FF is up to date.

I tried safe mode and the same thing happens.

What do you suggest?

DanRaisch
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Post Posted July 13th, 2020, 5:22 am

If no improvement using Safe Mode, do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed?
http://kb.mozillazine.org/Profile_Manager
and
http://kb.mozillazine.org/Creating_a_ne ... on_Windows

dickvl

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Post Posted July 13th, 2020, 5:19 pm

Did you try to clear the disk cache and the cookies for this website ?

zlaer
 
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Post Posted July 21st, 2020, 8:43 am

DanRaisch wrote:If no improvement using Safe Mode, do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed?
http://kb.mozillazine.org/Profile_Manager
and
http://kb.mozillazine.org/Creating_a_ne ... on_Windows


Hi.. sorry for my late reply. The current profile I'm suing is new and still google voice doesnt work on it. What do you suggest?

DanRaisch
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Post Posted July 21st, 2020, 8:58 am

When you created the new profile, did you test things before adding any extensions to Firefox?

zlaer
 
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Post Posted July 22nd, 2020, 11:59 am

DanRaisch wrote:When you created the new profile, did you test things before adding any extensions to Firefox?


Yes of course.

I cleared cookies for google. And was able to get all my voicemail. But then the next day it stopped working and saw that endless loading spiral again. I do have cookiesautodelete if that has anything to do with this.

What do you suggest?

.

DanRaisch
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Post Posted July 22nd, 2020, 12:23 pm

I do have cookiesautodelete if that has anything to do with this.

It's possible. You should try adding cookies for Google (or at least Google Voice) as exceptions so they won't be auto-deleted.

zlaer
 
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Post Posted July 22nd, 2020, 2:36 pm

DanRaisch wrote:
I do have cookiesautodelete if that has anything to do with this.

It's possible. You should try adding cookies for Google (or at least Google Voice) as exceptions so they won't be auto-deleted.


But I did. The only thing I didnt add on CAD was 'keep in local storage." But I really dont think it will do anything. So what do you suggest?

--EDIT--
So it looks like the only way to see my voicemail and call history is if I sign back into google voice. This makes 0 sense since I saved all my google voice and google cookies in the CAD addon.

Do you know how I can access google voice without having to sign in after I open ff?
.

DanRaisch
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Post Posted July 22nd, 2020, 8:27 pm

To what are you referring when you speak of CAD?

mightyglydd

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Post Posted July 22nd, 2020, 9:05 pm

Cookie AutoDelete ?
#KeepFightingMichael and Alex.

zlaer
 
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Post Posted July 26th, 2020, 3:32 pm

DanRaisch wrote:To what are you referring when you speak of CAD?


cookie auto delete.. smh

zlaer
 
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Post Posted August 1st, 2020, 12:08 pm

DanRaisch wrote:To what are you referring when you speak of CAD?


Dan.. could you give me some suggestions at this point?

DanRaisch
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Post Posted August 1st, 2020, 12:12 pm

Don’t use it and know nothing about it.

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