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Crash reports won't submit

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DN123ABC
 
Posts: 569
Joined: January 9th, 2017, 10:10 am

Post Posted August 31st, 2020, 6:36 am

I have 4 crash reports, going back to 7/27, which give me "failed to submit". I try again, and they just fail again.

Any idea why, or how to fix or troubleshoot this?

Thanks.

DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted August 31st, 2020, 2:19 pm

Moving to Firefox Support as no specific bug has been identified here.

DN123ABC
 
Posts: 569
Joined: January 9th, 2017, 10:10 am

Post Posted September 2nd, 2020, 9:15 am

Any help on this is appreciated. Crash reports stacking up.

gdot179
 
Posts: 218
Joined: September 18th, 2009, 3:01 pm

Post Posted September 2nd, 2020, 12:17 pm

Well gee, I would be more concerned as to why FF was crashing constantly if they are
stacking up


Perhaps you believe you will receive personalized answers for your problem,

Since I don't allow crash reports, regardless of settings, to be generated, nothing from me to:
https://crash-stats.mozilla.org/report/index/

In closing, I have never had FF 'crash', not one single time, ever!
A proud user of Mozilla Python's Flying Circus software!

therube

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Posts: 20582
Joined: March 10th, 2004, 9:59 pm
Location: Maryland USA

Post Posted September 2nd, 2020, 12:47 pm

Crash reports stacking up

So you're saying that even new reports are now also failing to send?

Take the hammer approach.
Eh, do that secondarily.

Create a new, clean, test Profile.
Go into about:crashes, & see if you can't submit, successfully, from there.

If not, take the hammer.

Exit FF.
Delete its' /crashes/ directory in your Profile folder.

Start FF & see what then happens going forward.
Fire 750, bring back 250.
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript

DanRaisch
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Posts: 124081
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted September 2nd, 2020, 1:55 pm

Perhaps you believe you will receive personalized answers for your problem,

The snark is not necessary. the OP wasn't complaining about not getting replies, only about the reports not being submitted.

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