MozillaZine

asking for but not storing or saving passwords

User Help for Mozilla Firefox
esty
 
Posts: 23
Joined: March 13th, 2005, 1:23 pm

Post Posted September 12th, 2020, 7:23 am

i'm using Firefox 78.0.1...i have options set to save passwords. i am asked to save the password every time i enter one on a site but they are not saved..there are zero passwords in saved passwords

LIMPET235
Moderator

User avatar
 
Posts: 39238
Joined: October 19th, 2007, 1:53 am
Location: The South Coast of N.S.W. Oz.

Post Posted September 12th, 2020, 8:01 am

Hi, Just an idea here...
Check this KB article & refer to the sections on "Password Manager settings" & "Passwords cleared with Clear Recent History."
> http://kb.mozillazine.org/User_name_and ... remembered

May be that simple?

Oh...You're not in Private Browsing mode are you?
Ancient Amateur Astronomer
Win-7-HP/IntelĀ® DualCore-2.0GHz/500G HDD/4 Gig Ram/550Watt PSU/350WattUPS/Firefox-20.0-62.0-70.0/T-bird-2.0.0.24/SnagIt-v10.0.1/MWP-7.12.
W.M.Y.C.
(Always choose the "Custom" Install.)

dickvl

User avatar
 
Posts: 53175
Joined: July 18th, 2005, 3:25 am

Post Posted September 13th, 2020, 9:50 pm

You are using Firefox 78 with its own profile since you posted with a Waterfox version ?

You can try to rename or remove logins.json and key4.db and when present key3.db in the profile folder in case there is a problem.
https://support.mozilla.org/en-US/kb/pr ... -user-data

Return to Firefox Support


Who is online

Users browsing this forum: No registered users and 8 guests