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firefox login manager is locked

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ajw1100
 
Posts: 16
Joined: November 15th, 2009, 8:47 am

Post Posted December 27th, 2020, 7:18 am

Hello.
I have set up a backup/sync that syncs my FF Profile. Now I must say I am not very good at sorting out PC errors so please bear with me.
Whenever I sync my FF profile in BT Cloud, BT Cloud reports multiple error-sync- (Long Number) There are pages of these error-sync files:
Like
1609018259679FirefoxAccountsDEBUGFxAccountsWebChannel registered: account_updates with origin https://accounts.firefox.com16090182*** ... itializing new storage manager1609018259716FirefoxAccountsTRACEstarting fetch of json user data1609018259717FirefoxAccountsTRACEfinished fetch of json user data - took: 11609018259717FirefoxAccountsDEBUGreading secure storage with existing: []1609018259717FirefoxAccountsTRACEstarting fetch of user data from the login manager1609018259720FirefoxAccountsINFOreturning partial account data as the login manager is locked.1609018259720FirefoxAccountsDEBUGsetAccountData: secure storage is locked trying to read1609018259720FirefoxAccountsTRACEinitializing of new storage manager done1609018259720FirefoxAccountsDEBUGreading secure storage with existing: []1609018259721FirefoxAccountsTRACEstarting fetch of user data from the login manager1609018259723FirefoxAccountsINFOreturning partial account data as the login manager is locked.1609018259723FirefoxAccountsDEBUGsetAccountData: secure storage is locked trying to read1609018259724FirefoxAccountsDEBUGFxAccountsProfileClient: Initialized1609018259724FirefoxAccountsDEBUGreading secure storage with existing: []1609018259725FirefoxAccountsTRACEstarting fetch of user data from the login manager1609018259727FirefoxAccountsINFOreturning partial account data as the login manager is locked.1609018259727FirefoxAccountsDEBUGsetAccountData: secure storage is locked trying to read1609018259728FirefoxAccountsDEBUGFxAccountsProfileClient: Requested profile1609018259728FirefoxAccountsDEBUGgetOAuthToken enter1609018259728FirefoxAccountsDEBUGreading secure storage with existing: []1609018259728FirefoxAccountsTRACEstarting fetch of user data from the login manager1609018259731FirefoxAccountsINFOreturning partial account data as the login manager is locked.1609018259731FirefoxAccountsDEBUGsetAccountData: secure storage is locked trying to read1609018259731FirefoxAccountsTRACEgetCachedToken returning cached token1609018259731FirefoxAccountsDEBUGgetOAuthToken returning a cached token1609018259745FirefoxAccountsINFOfetching updated device list1609018259745FirefoxAccountsDEBUGreading secure storage with existing: []1609018259745FirefoxAccountsTRACEstarting fetch of user data from the login manager1609018259748FirefoxAccountsINFOreturning partial account data as the login manager is locked.1609018259748FirefoxAccountsDEBUGsetAccountData: secure storage is locked trying to read..............

There are 3 A4 pages of this text that I do not understand, and in total I must have 100's of pages in total after syncing. THe most errors seem to say "the login manager is locked"
Any clues or advice for a less than knowledgeable OAP would be appreciated!!

Many thanks
Last edited by ajw1100 on December 29th, 2020, 7:12 am, edited 1 time in total.

dickvl

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Posts: 53243
Joined: July 18th, 2005, 3:25 am

Post Posted December 27th, 2020, 6:12 pm

This is likely because you use a Primary Password and canceled the prompt to enter the Primary Password and unlock the passwords stored in the Password Manager.

ajw1100
 
Posts: 16
Joined: November 15th, 2009, 8:47 am

Post Posted December 28th, 2020, 5:44 am

Thank you for your reply, I think there must be more to this than cancelling the Master Login Password. I rarely cancel this and then continue browsing, I do however shut FF down when I have finished then later I may open FF again and re-enter my password.
Also to generate 3 A4 pages of text just for cancelling the login seems rather extreme!
How, may I ask, does one 'Lock' the login manager in the first place? If I knew why it might give me a clue.
I guess this error log is somewhere in my FF Profile as this is synced in BT Cloud which is where I first noticed this error message.

dickvl

User avatar
 
Posts: 53243
Joined: July 18th, 2005, 3:25 am

Post Posted December 28th, 2020, 2:25 pm

If you close and restart Firefox then you need to enter the primary password again.
You may have security software that blocks access to logins.json if this isn't about the master/primary password.

Reformatted for better readability:
Code: Select all
1609018259679 Firefox Accounts  DEBUG FxAccountsWebChannel registered: account_updates with origin https://accounts.firefox.com
1609018259716 Firefox Accounts  TRACE initializing
1609018259716 Firefox Accounts  TRACE starting fetch of json user data
1609018259717 Firefox Accounts  TRACE finished fetch of json user data - took:
1609018259717 Firefox Accounts  DEBUG reading secure storage with existing: []
1609018259717 Firefox Accounts  TRACE starting fetch of user data from the login manager
1609018259720 Firefox Accounts  INFO returning partial account data as the login manager is locked.
1609018259720 Firefox Accounts  DEBUG setAccountData: secure storage is locked trying to read
1609018259720 Firefox Accounts  TRACE initializing of new storage manager done
1609018259720 Firefox Accounts  DEBUG reading secure storage with existing: []
1609018259721 Firefox Accounts  TRACE starting fetch of user data from the login manager
1609018259723 Firefox Accounts  INFO returning partial account data as the login manager is locked.
1609018259723 Firefox Accounts  DEBUG setAccountData: secure storage is locked trying to read
1609018259724 Firefox Accounts  DEBUG FxAccountsProfileClient: Initialized
1609018259724 Firefox Accounts  DEBUG reading secure storage with existing: []
1609018259725 Firefox Accounts  TRACE starting fetch of user data from the login manager
1609018259727 Firefox Accounts  INFO returning partial account data as the login manager is locked.
1609018259727 Firefox Accounts  DEBUG setAccountData: secure storage is locked trying to read
1609018259728 Firefox Accounts  DEBUG FxAccountsProfileClient: Requested profile
1609018259728 Firefox Accounts  DEBUG getOAuthToken enter
1609018259728 Firefox Accounts  DEBUG reading secure storage with existing: []
1609018259728 Firefox Accounts  TRACE starting fetch of user data from the login manager
1609018259731 Firefox Accounts  INFO returning partial account data as the login manager is locked.
1609018259731 Firefox Accounts  DEBUG setAccountData: secure storage is locked trying to read
1609018259731 Firefox Accounts  TRACE getCachedToken returning cached token
1609018259731 Firefox Accounts  DEBUG getOAuthToken returning a cached token
1609018259745 Firefox Accounts  INFO fetching updated device list
1609018259745 Firefox Accounts  DEBUG reading secure storage with existing: []
1609018259745 Firefox Accounts  TRACE starting fetch of user data from the login manager
1609018259748 Firefox Accounts  INFO returning partial account data as the login manager is locked.
1609018259748 Firefox Accounts  DEBUG setAccountData: secure storage is locked trying to read

ajw1100
 
Posts: 16
Joined: November 15th, 2009, 8:47 am

Post Posted December 29th, 2020, 7:22 am

Thank you for your reply and for the formatting! I did try but it didn't work :-(
I use BitDefender TS software and have done for many years, always kept updated. I have not had any problems with the Mater Password and subsequent logins so am at a loss, I think I should check each day what error messages are generated. If I only use the FF PWord login once or not at all or many times and see what error reports are generated. I suppose I could just ignore them but I would like to find the problem if I can. Little problems can grow into bigger problems.....
I still need to find out how, or why, the login manager becomes 'Locked'.

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