However, when I did get the story I recognized one of the problems. Firefox was recognizing the wrong text encoding.
I haven't seen this issue in a while, but in the past I used to use the "text encoding" option from the view menu to choose the correct format. However, I found it was dimmed in the latest version:

Any idea how I'd clean up the text in the latest version of Firefox? Since Netscape or Mozilla I'd have used the dimmed "text encoding", but now I have no clue.