Firefox upgraded now I can't print from web sites (Linux)
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flacharles
- Posts: 2
- Joined: February 25th, 2021, 11:22 am
Firefox upgraded now I can't print from web sites (Linux)
In the last day Mint upgraded Firefox to 86. Now I can no longer print from Firefox. I get the message "Print Error : Thee was a problem processing document National weather Service text display". It does the same thing for any site I'm at. I can still print fine from documents created in Libre Office or Xed. I am running Linux MInt 20 Cinnamon.
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flacharles
- Posts: 2
- Joined: February 25th, 2021, 11:22 am
Re: Firefox upgraded now I can't print from web sites (Linux
I tried re-installing Firefox. I turned off all of the add-ons. It still won't work. When I run the diagnostic I get the error "Status : Filter Failed"
This is the out put from the diagnostic:
This is the out put from the diagnostic:
Code: Select all
Page 1 (<troubleshoot.SchedulerNotRunning.SchedulerNotRunning object at 0x7f81285cbd90>):
{'cups_connection_failure': False}
Page 2 (<troubleshoot.CheckLocalServerPublishing.CheckLocalServerPublishing object at 0x7f81282bd4c0>):
{'local_server_exporting_printers': False}
Page 3 (<troubleshoot.ChoosePrinter.ChoosePrinter object at 0x7f81282bd7f0>):
{'cups_dest': <cups.Dest MFCL2700DW (default)>,
'cups_instance': None,
'cups_queue': 'MFCL2700DW',
'cups_queue_listed': True}
Page 4 (<troubleshoot.CheckPrinterSanity.CheckPrinterSanity object at 0x7f81282bde20>):
{'cups_device_uri_scheme': 'socket',
'cups_printer_dict': {'device-uri': 'socket://192.168.1.66',
'printer-info': 'MFCL2700DW',
'printer-is-shared': True,
'printer-location': 'Desk',
'printer-make-and-model': 'Brother MFC-L2700DW for '
'CUPS ',
'printer-state': 3,
'printer-state-message': 'Filter failed',
'printer-state-reasons': ['none'],
'printer-type': 8556564,
'printer-uri-supported': 'ipp://localhost/printers/MFCL2700DW'},
'cups_printer_remote': False,
'is_cups_class': False,
'local_cups_queue_attributes': {'charset-configured': 'utf-8',
'charset-supported': ['us-ascii', 'utf-8'],
'color-supported': False,
'compression-supported': ['none', 'gzip'],
'copies-default': 1,
'copies-supported': (1, 9999),
'cups-version': '2.3.1',
'device-uri': 'socket://192.168.1.66',
'document-format-default': 'application/octet-stream',
'document-format-supported': ['application/octet-stream',
'application/pdf',
'application/postscript',
'application/vnd.adobe-reader-postscript',
'application/vnd.cups-command',
'application/vnd.cups-pdf',
'application/vnd.cups-pdf-banner',
'application/vnd.cups-postscript',
'application/vnd.cups-raster',
'application/vnd.cups-raw',
'application/x-cshell',
'application/x-csource',
'application/x-perl',
'application/x-shell',
'image/gif',
'image/jpeg',
'image/png',
'image/pwg-raster',
'image/tiff',
'image/urf',
'image/x-bitmap',
'image/x-photocd',
'image/x-portable-anymap',
'image/x-portable-bitmap',
'image/x-portable-graymap',
'image/x-portable-pixmap',
'image/x-sgi-rgb',
'image/x-sun-raster',
'image/x-xbitmap',
'image/x-xpixmap',
'image/x-xwindowdump',
'text/css',
'text/html',
'text/plain'],
'finishings-default': 3,
'finishings-supported': [3],
'generated-natural-language-supported': ['en-us'],
'ipp-features-supported': ['subscription-object'],
'ipp-versions-supported': ['1.0',
'1.1',
'2.0',
'2.1'],
'ippget-event-life': 15,
'job-cancel-after-default': 10800,
'job-cancel-after-supported': (0, 2147483647),
'job-creation-attributes-supported': ['copies',
'finishings',
'finishings-col',
'ipp-attribute-fidelity',
'job-hold-until',
'job-name',
'job-priority',
'job-sheets',
'media',
'media-col',
'multiple-document-handling',
'number-up',
'number-up-layout',
'orientation-requested',
'output-bin',
'page-delivery',
'page-ranges',
'print-color-mode',
'print-quality',
'print-scaling',
'printer-resolution',
'sides'],
'job-hold-until-default': 'no-hold',
'job-hold-until-supported': ['no-hold',
'indefinite',
'day-time',
'evening',
'night',
'second-shift',
'third-shift',
'weekend'],
'job-ids-supported': True,
'job-k-limit': 0,
'job-k-octets-supported': (0, 30092152),
'job-page-limit': 0,
'job-priority-default': 50,
'job-priority-supported': [100],
'job-quota-period': 0,
'job-settable-attributes-supported': ['copies',
'finishings',
'job-hold-until',
'job-name',
'job-priority',
'media',
'media-col',
'multiple-document-handling',
'number-up',
'output-bin',
'orientation-requested',
'page-ranges',
'print-color-mode',
'print-quality',
'printer-resolution',
'sides'],
'job-sheets-default': ('none', 'none'),
'job-sheets-supported': ['none',
'classified',
'confidential',
'form',
'secret',
'standard',
'topsecret',
'unclassified'],
'jpeg-k-octets-supported': (0, 30092152),
'jpeg-x-dimension-supported': (0, 65535),
'jpeg-y-dimension-supported': (1, 65535),
'marker-change-time': 1614713000,
'marker-colors': ['#000000', 'none'],
'marker-levels': [-1, 37],
'marker-names': ['Black Toner Cartridge',
'Drum Unit'],
'marker-types': ['toner', 'opc'],
'media-bottom-margin-supported': [423],
'media-col-default': '(unknown IPP value tag '
'0x34)',
'media-col-supported': ['media-bottom-margin',
'media-left-margin',
'media-right-margin',
'media-size',
'media-source',
'media-top-margin',
'media-type'],
'media-default': 'iso_a4_210x297mm',
'media-left-margin-supported': [423],
'media-right-margin-supported': [423, 388],
'media-size-supported': ['(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)'],
'media-source-supported': ['manual', 'tray-1'],
'media-supported': ['na_letter_8.5x11in',
'na_legal_8.5x14in',
'na_executive_7.25x10.5in',
'na_foolscap_8.5x13in',
'iso_a4_210x297mm',
'iso_a5_148x210mm',
'iso_a6_105x148mm',
'na_number-10_4.125x9.5in',
'na_monarch_3.875x7.5in',
'iso_dl_110x220mm',
'iso_c5_162x229mm',
'iso_b5_176x250mm',
'jis_b5_182x257mm',
'iso_b6_125x176mm',
'jis_b6_128x182mm',
'na_index-4x6_4x6in',
'jpn_hagaki_100x148mm',
'custom_200.03x148.17mm_200.03x148.17mm',
'jpn_you4_105x235mm',
'custom_195.09x269.88mm_195.09x269.88mm',
'custom_184.15x260mm_184.15x260mm',
'roc_16k_7.75x10.75in',
'custom_min_3x5in',
'custom_max_8.5x14in'],
'media-top-margin-supported': [423, 388],
'multiple-document-handling-supported': ['separate-documents-uncollated-copies',
'separate-documents-collated-copies'],
'multiple-document-jobs-supported': True,
'multiple-operation-time-out': 900,
'multiple-operation-time-out-action': 'process-job',
'natural-language-configured': 'en-us',
'notify-attributes-supported': ['printer-state-change-time',
'notify-lease-expiration-time',
'notify-subscriber-user-name'],
'notify-events-default': ['job-completed'],
'notify-events-supported': ['job-completed',
'job-config-changed',
'job-created',
'job-progress',
'job-state-changed',
'job-stopped',
'printer-added',
'printer-changed',
'printer-config-changed',
'printer-deleted',
'printer-finishings-changed',
'printer-media-changed',
'printer-modified',
'printer-restarted',
'printer-shutdown',
'printer-state-changed',
'printer-stopped',
'server-audit',
'server-restarted',
'server-started',
'server-stopped'],
'notify-lease-duration-default': 86400,
'notify-lease-duration-supported': (0,
2147483647),
'notify-max-events-supported': [100],
'notify-pull-method-supported': ['ippget'],
'notify-schemes-supported': ['dbus',
'mailto',
'rss'],
'number-up-default': 1,
'number-up-layout-supported': ['btlr',
'btrl',
'lrbt',
'lrtb',
'rlbt',
'rltb',
'tblr',
'tbrl'],
'number-up-supported': [1, 2, 4, 6, 9, 16],
'operations-supported': [2,
4,
5,
6,
8,
9,
10,
11,
12,
13,
16,
17,
18,
19,
20,
21,
22,
23,
24,
25,
26,
27,
28,
34,
35,
37,
38,
56,
57,
59,
16385,
16386,
16387,
16388,
16389,
16390,
16391,
16392,
16393,
16394,
16395,
16396,
16397,
16398,
16399,
16423,
14],
'orientation-requested-default': None,
'orientation-requested-supported': [3,
4,
5,
6],
'output-bin-default': 'face-down',
'output-bin-supported': ['face-down'],
'page-delivery-supported': ['reverse-order',
'same-order'],
'page-ranges-supported': True,
'pages-per-minute': 18,
'pdf-k-octets-supported': (0, 30092152),
'pdf-versions-supported': ['adobe-1.2',
'adobe-1.3',
'adobe-1.4',
'adobe-1.5',
'adobe-1.6',
'adobe-1.7',
'iso-19005-1_2005',
'iso-32000-1_2008',
'pwg-5102.3'],
'pdl-override-supported': ['attempted'],
'port-monitor': 'none',
'port-monitor-supported': ['none'],
'print-color-mode-default': 'monochrome',
'print-color-mode-supported': ['monochrome'],
'print-quality-default': 4,
'print-quality-supported': [4],
'print-scaling-supported': ['auto',
'auto-fit',
'fill',
'fit',
'none'],
'printer-commands': ['AutoConfigure',
'Clean',
'PrintSelfTestPage'],
'printer-config-change-date-time': '(IPP_TAG_DATE)',
'printer-config-change-time': 1602446049,
'printer-current-time': '(IPP_TAG_DATE)',
'printer-dns-sd-name': None,
'printer-error-policy': 'retry-job',
'printer-error-policy-supported': ['abort-job',
'retry-current-job',
'retry-job',
'stop-printer'],
'printer-geo-location': '(unknown IPP value '
'tag 0x12)',
'printer-get-attributes-supported': ['document-format'],
'printer-icons': 'http://localhost/icons/MFCL2700DW.png',
'printer-id': 1,
'printer-info': 'MFCL2700DW',
'printer-is-accepting-jobs': True,
'printer-is-shared': True,
'printer-is-temporary': False,
'printer-location': 'Desk',
'printer-make-and-model': 'Brother '
'MFC-L2700DW for '
'CUPS ',
'printer-more-info': 'http://localhost/printers/MFCL2700DW',
'printer-name': 'MFCL2700DW',
'printer-op-policy': 'default',
'printer-op-policy-supported': ['authenticated',
'default',
'kerberos'],
'printer-organization': '',
'printer-organizational-unit': '',
'printer-resolution-default': (600, 600, 3),
'printer-resolution-supported': [(300, 300, 3),
(600, 600, 3),
(2400,
600,
3)],
'printer-settable-attributes-supported': ['printer-geo-location',
'printer-info',
'printer-location',
'printer-organization',
'printer-organizational-unit'],
'printer-state': 3,
'printer-state-change-date-time': '(IPP_TAG_DATE)',
'printer-state-change-time': 1614713000,
'printer-state-message': 'Filter failed',
'printer-state-reasons': ['none'],
'printer-strings-uri': 'http://localhost/strings/MFCL2700DW.strings',
'printer-supply': ['(unknown IPP value tag '
'0x30)',
'(unknown IPP value tag '
'0x30)'],
'printer-supply-description': ['Black Toner '
'Cartridge',
'Drum Unit'],
'printer-type': 8556564,
'printer-up-time': 1614713025,
'printer-uri-supported': ['ipp://localhost/printers/MFCL2700DW'],
'printer-uuid': 'urn:uuid:6849e589-e567-3869-624a-1c5470ddfbee',
'pwg-raster-document-resolution-supported': [(300,
300,
3)],
'pwg-raster-document-sheet-back': 'normal',
'pwg-raster-document-type-supported': ['black_1',
'sgray_8'],
'queued-job-count': 1,
'server-is-sharing-printers': False,
'sides-default': 'two-sided-long-edge',
'sides-supported': ['one-sided',
'two-sided-long-edge',
'two-sided-short-edge'],
'uri-authentication-supported': ['requesting-user-name'],
'uri-security-supported': ['none'],
'which-jobs-supported': ['completed',
'not-completed',
'aborted',
'all',
'canceled',
'pending',
'pending-held',
'processing',
'processing-stopped']}}
Page 5 (<troubleshoot.CheckPPDSanity.CheckPPDSanity object at 0x7f81282bdcd0>):
{'cups_printer_ppd_defaults': {'General': {'BrMediaType': 'PLAIN',
'Duplex': 'DuplexNoTumble',
'InputSlot': 'TRAY1',
'PageRegion': 'A4',
'PageSize': 'A4',
'Resolution': '600dpi',
'Sleep': 'PrinterDefault',
'TonerSaveMode': 'OFF'}},
'cups_printer_ppd_valid': True,
'missing_pkgs_and_exes': ([], [])}
Page 6 (<troubleshoot.LocalOrRemote.LocalOrRemote object at 0x7f81282c8430>):
{'printer_is_remote': False}
Page 7 (<troubleshoot.PrinterStateReasons.PrinterStateReasons object at 0x7f81282e3a00>):
{'printer-state-message': 'Filter failed', 'printer-state-reasons': ['none']}
Page 8 (<troubleshoot.ErrorLogCheckpoint.ErrorLogCheckpoint object at 0x7f8128183d60>):
{'cups_server_settings': {'DefaultAuthType': 'Basic',
'JobPrivateAccess': 'default',
'JobPrivateValues': 'default',
'MaxLogSize': '0',
'PageLogFormat': '',
'SubscriptionPrivateAccess': 'default',
'SubscriptionPrivateValues': 'default',
'WebInterface': 'Yes',
'_debug_logging': '1',
'_remote_admin': '0',
'_remote_any': '0',
'_share_printers': '0',
'_user_cancel_any': '0'},
'error_log_checkpoint': 998660,
'error_log_cursor': 's=c0fb3b8852104731b69e2ce0efdd43ae;i=6595a;b=967b64563e484971998a8b7f7f29a847;m=408b5830;t=5bc92ac51d363;x=948fc036e87705dc',
'error_log_timestamp': '2021-03-02 11:24:12'}
Page 9 (<troubleshoot.PrintTestPage.PrintTestPage object at 0x7f8128196f10>):
{'test_page_job_status': [(True,
1133,
'MFCL2700DW',
'National Weather Service Text Product Display',
'Stopped',
{'ARCMode': 'CMBW',
'BRMonoColor': 'Mono',
'BRPrintQuality': 'Black',
'CNIJGrayScale': '1',
'Collate': True,
'ColorMode': 'Mono',
'ColorModel': 'Gray',
'Duplex': 'DuplexNoTumble',
'HPColorMode': 'GrayscalePrint',
'INK': 'MONO',
'PageSize': 'Custom.612.00x792.00',
'PrintoutMode': 'Normal.Gray',
'ProcessColorModel': 'Mono',
'XRXColor': 'BW',
'attributes-charset': 'utf-8',
'attributes-natural-language': 'en-us',
'date-time-at-completed': None,
'date-time-at-creation': '(IPP_TAG_DATE)',
'date-time-at-processing': '(IPP_TAG_DATE)',
'document-format': 'application/pdf',
'document-format-detected': 'application/pdf',
'job-hold-until': 'no-hold',
'job-id': 1133,
'job-impressions-completed': 0,
'job-k-octets': 60,
'job-media-progress': 0,
'job-media-sheets-completed': 0,
'job-more-info': 'http://localhost/jobs/1133',
'job-name': 'National Weather Service Text Product '
'Display',
'job-originating-host-name': 'localhost',
'job-originating-user-name': 'lnk',
'job-preserved': True,
'job-printer-state-message': 'Filter failed',
'job-printer-state-reasons': ['none'],
'job-printer-up-time': 1614713067,
'job-printer-uri': 'ipp://localhost/printers/MFCL2700DW',
'job-priority': 50,
'job-sheets': ['none', 'none'],
'job-state': 6,
'job-state-reasons': 'job-completed-with-errors',
'job-uri': 'ipp://localhost/jobs/1133',
'job-uuid': 'urn:uuid:6c8d2b71-da6a-3c67-6077-ce8715c1908d',
'number-of-documents': 1,
'printer-uri': 'ipp://localhost:631/printers/MFCL2700DW',
'time-at-completed': None,
'time-at-creation': 1614712999,
'time-at-processing': 1614712999})],
'test_page_successful': True}
Page 10 (<troubleshoot.ErrorLogFetch.ErrorLogFetch object at 0x7f8128196fd0>):
{'journal': ['A [03/Mar/2021:11:23:45] [7472]: error: Failed to create '
'/var/spool/cups/tmp/.hplip']}
Page 11 (<troubleshoot.Locale.Locale object at 0x7f81281a8760>):
{'job_page_size': 'Custom.612.00x792.00',
'printer_page_size': 'A4',
'system_locale_lang': None,
'user_locale_ctype': 'en_US',
'user_locale_messages': 'en_US'}
-
cma42
- New Member
- Posts: 1
- Joined: March 4th, 2021, 10:59 am
Re: Firefox upgraded now I can't print from web sites (Linux
I'm also seeing this on two computers that are also using Brother printers (an MFC-L5700DW and an HL-L5200DW). One computer has 3 printers installed, one each of the Brothers and a Dell model where printing from Firefox does work, but not the Brothers. The other computer has a MFC-L5700DW. I'm getting the "filter failed" message, and printing from other applications works, just not Firefox since the update to 86). In both my cases this is on UbuntuMATE 18.04.
I was able to resolve (so far) on the one with only the MFC-L5700DW by downloading the print driver from Brother's website and reinstalling. On the other computer with the 2 Brother printers so far this doesn't seem to have worked (I'm troubleshooting it for someone remotely and am waiting to hear back--so far they have claimed that updating the driver on the 5700 didn't work, but I'm still waiting to hear back something about the 5200). The behavior is the same if you print from the print preview dialog box or choose to use the system dialog. I also tried disabling the new print mode by changing the pref for print.tab_modal.enabled from true to false. Made no difference.
I was able to resolve (so far) on the one with only the MFC-L5700DW by downloading the print driver from Brother's website and reinstalling. On the other computer with the 2 Brother printers so far this doesn't seem to have worked (I'm troubleshooting it for someone remotely and am waiting to hear back--so far they have claimed that updating the driver on the 5700 didn't work, but I'm still waiting to hear back something about the 5200). The behavior is the same if you print from the print preview dialog box or choose to use the system dialog. I also tried disabling the new print mode by changing the pref for print.tab_modal.enabled from true to false. Made no difference.