[Fixed!] Cannot Create a New Google Account in Firefox

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skuddle
Posts: 339
Joined: September 8th, 2012, 9:46 am

[Fixed!] Cannot Create a New Google Account in Firefox

Post by skuddle »

I'm having a lot of problems signing into Google with Firefox. I can sign in with Internet Explorer, and I've been signing in with Firefox for several years now, but now I can't.

After spending a few hours trying this and that, I decided to create a new Google account and so I cleared the Firefox cache and cookies, closed Firefox, re-opened it, and then browsed to Google.com.

At Google.com I clicked the Sign In button at the upper right and a Sign In screen appeared but when I clicked "Create a new account", the button blinked but then nothing happened and I couldn't go any farther.

I don't know what the problem is. Can somebody please point me in the right direction?
Last edited by skuddle on April 14th, 2021, 6:53 am, edited 1 time in total.
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DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Cannot Create a New Google Account in Firefox

Post by DanRaisch »

Does the same thing occur if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
skuddle
Posts: 339
Joined: September 8th, 2012, 9:46 am

Re: Cannot Create a New Google Account in Firefox

Post by skuddle »

Yes, the same thing occurs if I log in using the Safe mode.
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malliz
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Joined: December 7th, 2002, 4:34 am
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Re: Cannot Create a New Google Account in Firefox

Post by malliz »

What security software are you using?
What sort of man would put a known criminal in charge of a major branch of government? Apart from, say, the average voter.
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Tomatoshadow2
Posts: 435
Joined: May 11th, 2017, 9:52 am

Re: Cannot Create a New Google Account in Firefox

Post by Tomatoshadow2 »

What screen are you getting, when trying to sign in? What does the page do?
skuddle
Posts: 339
Joined: September 8th, 2012, 9:46 am

Re: Cannot Create a New Google Account in Firefox

Post by skuddle »

I've been using Bitdefender for over two years now without this problem.

I can't remember what screen I received or what happened when I received it. I've been doing so many things the last day or two trying to sign into Google that I became totally and thoroughly discombobulated...

Anyhow, I think I have resolved my problems because I can now sign in. At least until I accidentally sign out...
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* Firefox 124; Thunderbird 115.8
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