2-Step-Authentification failed

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Hileo1202
New Member
Posts: 1
Joined: January 22nd, 2022, 9:15 am

2-Step-Authentification failed

Post by Hileo1202 »

Hello,

I try to installe a new 2--Facotr authentification (due to new smartpphon3e). First I delete the old.
Second I installed freeotp (I also tried it with others but fialed at the same point) .
Third, I scanned the QR-Code within freeotp and entered the Code on the monitor of my computer. But in any case: the computer answered: "Wrong code for the Two-Step-Athentification" "Falscher Code für Zwei-Schritt-Authentifizierung".

I have no idea, what was worng.

Best,

Leo
User avatar
dickvl
Posts: 54161
Joined: July 18th, 2005, 3:25 am

Re: 2-Step-Authentification failed

Post by dickvl »

The TOTP code generated by the Authenticator app is only valid for 30 seconds, so make sure you have the correct time set on all devices.
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