Big gray space at bottom below status bar

sirj · Post by **sirj** » October 2nd, 2006, 3:43 pm

I've spent more time searching today and still nothing on this sneaky little problem. Has anyone else had this issue with the Firefox 2 RC1 release?

Any other suggestions on a remedy?

-Jonathan

flanagan · Post by **flanagan** » October 2nd, 2006, 4:12 pm

Do you have the problem in safe mode?

XHPrime · Post by **XHPrime** » October 2nd, 2006, 4:41 pm

I am having the exact same problem and am using the same version as you. I tried every fix this thread mentions and I still have the bar...even when I go full screen.

sirj · Post by **sirj** » October 3rd, 2006, 12:06 pm

I tried it in safemode and still nothing

. The big gray bar and red arrow live on. Any one else had any success?

-Jonathan

dickvl · Post by **dickvl** » October 4th, 2006, 1:01 pm

Do a clean install and delete both the program folder and the profile and cache folders:
C:\Program Files\Mozilla Firefox (adjust to your install location)
%USERPROFILE%\Application Data\Mozilla\Firefox\
%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\
Make a backup of things that you want to keep and delete everything in those folders (incl. profiles.ini and pluginreg.dat)

MagsMay · Post by **MagsMay** » October 5th, 2006, 5:56 pm

At least I am not alone here ... I too have a fat. grey status bar and frankly, it is driving me nuts ;X It appeared after I updated a bunch of extensions (only GOD knows which ones sigh) on Sunday evening (thats 10/1/06)...

Is there ANYBODY out there that has the answer here?

Sniff, whimper ...

MagsMay

dickvl · Post by **dickvl** » October 5th, 2006, 6:08 pm

Is there any text in that XUL error window: that might indicate which extension is broken.
Otherwise: disable extensions (Tools > Extensions: right-click and disable) until you find which one is causing it.
You can do that one at a time or in groups (e.g. half of them) if you have many extensions.
Close and restart Fx after every change.
You can leave out Talkback and the DOM Inspector.

MagsMay · Post by **MagsMay** » October 5th, 2006, 7:31 pm

Thank you ... sometimes we need someone to point us in a direction lol ... will try that and get back to you ...

MagsMay

MagsMay · Post by **MagsMay** » October 5th, 2006, 7:37 pm

TADA!!! The culprit is/was BookmarkReviewer 1.0 and is now toast --- worked before the update so go figure lol

Wondering if anyone else has problems with it ...

Thanks again!!

dickvl · Post by **dickvl** » October 5th, 2006, 7:39 pm

You're welcome

Guest · Post by **Guest** » October 10th, 2006, 6:08 pm

I too have the grey bar, and the only extension I have is talkback 2.0. I followed the solution link and no avail, still the grey bar persists! whats up?

malliz · Post by **malliz** » October 10th, 2006, 6:13 pm

Sounds like you may have a corrupt profile see
http://kb.mozillazine.org/Profile_folde ... rrupted.3F

Nick2222 · Post by **Nick2222** » October 11th, 2006, 10:51 pm

I had the same problem and fixed it. All you have to do is get rid of the whole 'chrome' folder. Delete it and then reinstall Firefox.

Guest · Post by **Guest** » October 16th, 2006, 5:45 pm

Nick2222 wrote:I had the same problem and fixed it. All you have to do is get rid of the whole 'chrome' folder. Delete it and then reinstall Firefox.

I can confirm that this works. I installed Firefox 2 RC2 over Firefox 1.0.7. The area below the status showed up. I didn't have any extensions or add-ons installed. I deleted the whole 'chrome' folder then I reinstalled Firefox 2 RC2.

dickvl · Post by **dickvl** » October 16th, 2006, 6:00 pm

RC3 has bee released: http://www.mozilla.org/projects/bonecho/all-rc.html

I suppose that you mean the chrome folder in the program installation folder?

Big gray space at bottom below status bar

Same Problem

Gray Bar Fix

Re: Gray Bar Fix