Firefox doesn't work

User Help for Mozilla Firefox

Post Posted November 29th, 2007, 12:32 pm


Since yesterday I am unable to work in Firefox (, and it says it is downloading I cannot open a window.

I work in Win XP SP2, I have 2 computers connected in a small Network that only I use. And the problem occurs only with the laptop (I can send this message from desktop). Laptop is blocked for Firefox, but my Skype, Outlook, and Yahoo Messenger work. I tried to restart several times, there is nothing I can do. I am not aware I made any change.

I would be very grateful for your help.

Thank you very much

Best regards

PS there is another problem.... my username is not recognized, and my password cannot be retrieved


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Posts: 28902
Joined: August 12th, 2006, 8:27 am
Location: Middle England

Post Posted November 29th, 2007, 12:48 pm

Moving to Firefox Support.
Only two things are infinite, the universe and human stupidity, and I'm not sure about the former. -Albert Einstein

Please DO NOT PM me for support... Lets keep it on the board, so we can all learn.


Post Posted November 29th, 2007, 1:08 pm

As I said, my username is not recognized, I had to invent another one, and I have been told to post a message here. I don't know how to go to the Firefox support.

Can you help me, please?


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