new install get iis error on to pay my Comcast bill ---FIXED

[kristiQ]

When I click to log in, I get

The page cannot be displayed
The page you are looking for cannot be displayed because an invalid method (HTTP verb) was used to attempt access.

Please try the following:

* Contact the Web site administrator if you believe that this request should be allowed.
* Make sure that the Web site address displayed in the address bar of your browser is spelled and formatted correctly.

HTTP Error 405 - The HTTP verb used to access this page is not allowed.
Internet Information Services (IIS)

Technical Information (for support personnel)

* Go to Microsoft Product Support Services and perform a title search for the words HTTP and 405.
* Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled Setting Application Mappings, Securing Your Site with Web Site Permissions, and About Custom Error Messages.

It works fine under IE6

New XPSP2 slipstream install.

Where did I screw up???
(clearing cookies, clearing cash, repairing connection did not help)




tia!!!
Kristi

[dickvl]

You can try Live Http Headers extension to check the response headers.

[kristiQ]

You can try Live Http Headers extension to check the response headers.

Thanks for your reply!

I got:

https://www.comcast.com/Corporate/Customers/CustomerCentral.html

POST /Corporate/Customers/CustomerCentral.html HTTP/1.1
Host: www.comcast.com
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11
Accept: text/xml,application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5
Accept-Language: en-us,en;q=0.5
Accept-Encoding: gzip,deflate
Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
Keep-Alive: 300
Connection: keep-alive
Referer: https://www.comcast.com/Corporate/Custo ... ntral.html
Cookie: UserID=$$$; TLTSID=$$$; TLTHID=$$$
Content-Type: application/x-www-form-urlencoded
Content-Length: 106
submit.x=46&submit.y=17&submit=submit&FormType=1&SsoGuid=&userName=$$$&password=$$$
HTTP/1.x 405 Method Not Allowed
Allow: OPTIONS, TRACE, GET, HEAD
Content-Length: 1564
Content-Type: text/html
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET
Set-Cookie: TLTHID=$$$; domain=.comcast.com; path=/
Date: Wed, 23 Jan 2008 00:09:43 GMT
Connection: close
----------------------------------------------------------
https://www.comcast.com/favicon.ico

GET /favicon.ico HTTP/1.1
Host: www.comcast.com
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11
Accept: image/png,*/*;q=0.5
Accept-Language: en-us,en;q=0.5
Accept-Encoding: gzip,deflate
Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
Keep-Alive: 300
Connection: keep-alive
Cookie: UserID=$$$; TLTSID=$$$; TLTHID=$$$

HTTP/1.x 200 OK
Content-Length: 1406
Content-Type: image/x-icon
Last-Modified: Tue, 05 Dec 2006 06:57:23 GMT
Accept-Ranges: bytes
Etag: "ac33569d3a18c71:243"
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET
Set-Cookie: TLTHID=$$$; domain=.comcast.com; path=/
Date: Wed, 23 Jan 2008 00:09:43 GMT
Connection: close
----------------------------------------------------------

it doesn't mean anything to me. I do not have IIS on this system - never have. fwiw, FF worked fine on the last creation which I had to abandon as I had gone through too many mobos on it, and it was confused.

tia!!!

[dickvl]

Firefox is sending a form (Content-Type: application/x-www-form-urlencoded) via the POST method and the server only allows OPTIONS, TRACE, GET, HEAD requests.

You could try this bookmarklet to convert POST forms to GET forms, maybe it works:
https://www.squarefree.com/bookmarklets ... tml#frmget

[kristiQ]

Thanks - dragged the bookmarklet, clicked on it and it said it changed 3 things to get, clicked on sign in and it just re-flashed the same page. clicked on sign in again and got the original error.

Dunno. I've found that it works under Netscape9 so there's no crisis, simply a minor pita once a month. It would scare me badly to have to use IE for it!!!

[kristiQ]

was thinking about this error, plowing through about:com , and wondered what would happen if I temporarily shut adblock plus off.

FIXED IT! Logs in fine.


Now the question is why? there is nothing in the filterset that says comcast and everything in the "blockable list for that page says comcast.

?

tia!

EDIT, after a bit of playing it would appear that Comcast's desire to prevent an automated logon, conflicts with the ff autofill. or at least that's part of the problem. In any case I can easily get around it by
1. puting @@comcast in as an exception to adblock.
2. using login manager extension to fill in the correct values, but NOT auto start it. If I then click on GO or whatever it is, it works just fine.

it's interesting that with an entry in autofill (passwords), and with the @@comcast exception, the username and password is first filled in, and then blanked. Typing it again works fine.

Too many cooks in there!!!

[ernest spears]

I need to pay my bill online,but everthing that was asked me, It was always wrong.

[Guest]

I need to pay my bill online, but never could get the right support.

[ernest spears]

I need to pay my bill online,but everthing that was asked me, It was always wrong.

[the-edmeister]

ernest,

This ain't IRC, sometimes you might need to wait a few hours for an intelligent answer, but to get that you need to compose an intelligent question with a few details like which version of Firefox your problems pertains to and which website your problem is at.

[kristiQ]

erm, this thread is 6 months old.

Start a new thread! or like the edmeister said, tell us something more than "it's broke".

[bevbec753]

erm, this thread is 6 months old.

Start a new thread! or like the edmeister said, tell us something more than "it's broke".

I checked my email this morning and this username is what the said I WAS TO USE.

[bevbec753]

erm, this thread is 6 months old.

Start a new thread! or like the edmeister said, tell us something more than "it's broke".

I checked my email this morning and this username is what the said I WAS TO USE.

I am trying one more time to get to my account to pay my bill. thanks

[crazee_canuck]

checked my email this morning and this username is what the said I WAS TO USE.

I am trying one more time to get to my account to pay my bill. thanks

This is not Comcast technical support, this is Mozillazine.

If you're having problems paying your bill using Internet Explorer, contact Comcast here <<<<-------

[steviex]

OK.. Try clearing your Cache and Cookies....

Are you trying to use Firefox to pay the bill, or IE ?? You are posting with IE.
We do not give help for IE here, as we are a Mozilla Site, and this is a Support Forum for Firefox..

If you are using Firefox, please give more Detail.... My Crystal Ball is at the Repair shop (again)
If you are using IE, go to Microsoft and Comcast.