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Can not open my msn mail

User Help for Mozilla Firefox
ianwrd4
 
Posts: 1
Joined: January 24th, 2008, 7:01 pm

Post Posted January 24th, 2008, 7:04 pm

Please advise I get this message every time I try to open my MSN mail

Bad Request
Your browser sent a request that this server could not understand.

Reference #7.172d613a.1201226632.0

I look forward to some replies
Thanks
Ian

jscher2000

User avatar
 
Posts: 9572
Joined: December 19th, 2004, 12:26 am
Location: Silicon Valley, CA USA

Post Posted January 25th, 2008, 5:07 pm

Are you using live.com? What step in the process (e.g., login, display Inbox, open message) is failing?

As a diagnostic, try using a "clean" profile: Creating a new Firefox profile on Windows @ MozillaZine Knowledge Base. Any better?

dickvl

User avatar
 
Posts: 51411
Joined: July 18th, 2005, 3:25 am

Post Posted January 25th, 2008, 5:58 pm

Try:
Clear the cookies: Tools > Options > Privacy > Cookies: "Show Cookies" (only sites that give you problems)
(Clear the cache: Tools > Options > Advanced > Network > Cache: "Clear Cache Now")

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