Can't sign in to Consumer reports

ApplePie · Post by **ApplePie** » March 31st, 2008, 2:16 pm

Hello Everyone,

I can't sign in to consumer reports.
I am on Firefox 2.0.0.13.
I have allowed cookies. I have Javascript turned on.
I am allowing pop-ups for this site.
When I go here:
http://www.consumerreports.org/cro/index.htm
My login id and password are entered correctly.
from the saved passwords, But when I press the
Sign-in button, nothing happens.

I can log in to every other site that requires a
user id and password.

I have logged into Consumer reports with no problem in the
past using Firefox.

I can log in using IE, no problem.

I called Consumer reports, they said that I should
have no problem signing in using Firefox.

Does anyone know of this problem?

Thanks in Advance,

Laurence

Post by **LoudNoise** » March 31st, 2008, 2:24 pm

Clear your cache. Tools --> Options --> Advanced --> Network, Clear Now button.

If you are still having problems delete any cookies that have to do with the site. Tools --> Options --> Privacy, Show Cookies button

If you are not using Windows see http://kb.mozillazine.org/Menu_differen ... x,_and_Mac

ApplePie · Post by **ApplePie** » March 31st, 2008, 3:56 pm

I found out what it was.

I was allowing cookies for consumerreports.org,
but I also needed to allow cookies for ec.consumerreports.org and a.consumerreports.org.