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Firefox started crashing recently

User Help for Mozilla Firefox
godfather11
 
Posts: 2
Joined: December 24th, 2004, 11:51 pm
Location: Brisbane, Australia

Post Posted May 9th, 2008, 4:43 am

I have been using Firefox 2.0.0.14 with VISTA HOME PREMIUM for appx 10 mths without a problem.
Just recently it started crashing on me and that is becoming more frequent. VISTA automatically reports these crashes to Microsoft but they don't seem to be interested
in helping to solve this mystery.
I have the details of the last five crashes as shown in the computer log. These read as follows but they don't mean much to me. If there are some experts who may know the answers, then I would gratefully appreciate your assistance. Thanks in advance! :lol:


FIREFOX ( 2.0.0.14) stopped working:

27/4/08 15.43

Problem signature
Problem Event Name: APPCRASH
Application Name: FIREFOX.EXE
Application Version: 1.8.20080.40413
Application Timestamp: 47f6a3d0
Fault Module Name: FIREFOX.EXE
Fault Module Version: 1.8.20080.40413
Fault Module Timestamp: 47f6a3d0
Exception Code: c0000005
Exception Offset: 000e23e7
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Extra information about the problem
Bucket ID: 725733848
--------------------------------------------------------------------------------------------------------------------------

3/5/08 11.30

Description
A problem caused this program to stop interacting with Windows.

Problem signature
Problem Event Name: AppHangXProcB1
Application Name: FIREFOX.EXE
Application Version: 1.8.20080.40413
Application Timestamp: 47f6a3d0
Hang Signature: f46c
Hang Type: 128
Waiting on Application Name: svchost.exe:DNSResolver
Waiting on Application Version: 0.0.0.0
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional Hang Signature 1: 9260ae2590dba82168dc358870c7dd40
Additional Hang Signature 2: 108b
Additional Hang Signature 3: 9aa0723fededca2f678c21f782f91b54
Additional Hang Signature 4: f46c
Additional Hang Signature 5: 9260ae2590dba82168dc358870c7dd40
Additional Hang Signature 6: 108b
Additional Hang Signature 7: 9aa0723fededca2f678c21f782f91b54

Extra information about the problem
Bucket ID: 225384510
------------------------- ---------------------------------------------------------------------------------------------


3/5/08 22.37

Problem signature
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 1.8.20080.40413
Application Timestamp: 47f6a3d0
Fault Module Name: StackHash_5948
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 52ddf100
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 5948
Additional Information 2: 5f1e8c4fd7d56db39eeca49229752374
Additional Information 3: e716
Additional Information 4: 3ebadd6de6e4f85340a4f43e0652a8be

Extra information about the problem
Bucket ID: 733239204

------------------- --------------------------------------------------------------------------------------------------------

7/5/08 13.03

Problem signature
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 1.8.20080.40413
Application Timestamp: 47f6a3d0
Fault Module Name: firefox.exe
Fault Module Version: 1.8.20080.40413
Fault Module Timestamp: 47f6a3d0
Exception Code: c0000005
Exception Offset: 000e23e7
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081

Extra information about the problem
Bucket ID: 725733848
--------------------------------------------------------------------------------------

8/5/08 21.03

Problem signature
Problem Event Name: APPCRASH
Application Name: FIREFOX.EXE
Application Version: 1.8.20080.40413
Application Timestamp: 47f6a3d0
Fault Module Name: FIREFOX.EXE
Fault Module Version: 1.8.20080.40413
Fault Module Timestamp: 47f6a3d0
Exception Code: c0000005
Exception Offset: 000e23e7
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081

Extra information about the problem
Bucket ID: 725733848
-------------------------------------------------------------------------------------

DanRaisch
Moderator

User avatar
 
Posts: 106611
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the East Coast

Post Posted May 9th, 2008, 4:50 am

Vista Home Premium 64 - FX 37.0.1 & TB 31.6.0 Win 8.1 - FX 37.0.1 and TB 31.6.0

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