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move mail to junk folder

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dr_tolle
 
Posts: 1
Joined: January 11th, 2017, 8:31 pm

Post Posted January 11th, 2017, 8:39 pm

Hi Forum

I would like mail that I mark as junk to automatically move to the junk folder.
So In options/security i ticked 'when I mark message as junk' and chose - 'move them to the accounts junk folder'

But the junk mail (the mail that I mark with a 'flame') does still not move automatically move to that junk folder.
any ideas ?

(another thing - is it possible to add screen dumps here ? )

Regards Thomas ;)

DanRaisch
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Posts: 114201
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted January 12th, 2017, 4:44 am

See this for posting a screen shot -- http://kb.mozillazine.org/Posting_a_scr ... _the_forum

There are two locations in Thunderbird that must be set to fully activate the Junk Mail controls. Did you review and configure both?
How is the account set up in Thunderbird, as POP or IMAP? Find out using menu path Tools->Account Settings->Server Settings->Server Type at the top right of the dialogue.

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