Thunderbird signature serious bug!!

[tomdomintaunton]

Hi, I´m having this issue when sending emails, its very frustrating!

Does anyone know how to fix this?

https://www.useloom.com/share/c929ff9f8 ... 5116ab6e45

Many thanks

[tanstaafl]

What is the error message in English?
POP or IMAP account?

I'm wondering if you are using a IMAP account and its complaining that it couldn't save a copy of the sent message because you're using the default Sent folder set by copies & folders in the accounts settings, and your email provider uses a different sent folder, such as Sent Items.

If its a problem with the signature, are you using a signature file or specifying the signature text in the account settings?
Is the signature plain text, HTML or HTML plus image based?
If the signature includes an image, is it a embedded image or using HTML to specify a remote image stored on a web server?

http://kb.mozillazine.org/Posting_a_scr ... _the_forum (for next time)

[tomdomintaunton]

Thanks tanstaafl

What is the error message in English? Error in sent message
POP or IMAP account? IMAP, STARTTLS, ENCRYPTED PASSWORD,

I'm wondering if you are using a IMAP account and its complaining that it couldn't save a copy of the sent message because you're using the default Sent folder set by copies & folders in the accounts settings, and your email provider uses a different sent folder, such as Sent Items. I SET THIS MANUALLY TO CHOSE SENT FROM THE ACCOUNT SENT (IT MATCHES PERFECTLY)

If its a problem with the signature, are you using a signature file or specifying the signature text in the account settings? Its just an issue with the signature. Once I delete the signature, it gets send without problems and stored on sent folder. The signature is HTML in provided box at account settings for each email. I´ve been using this for years and never had issues. The only difference now is that I switched servers, for example my old server was at 72.52.74.18 and now it is at 206.186.193.26, so I just changed the outgoing and incoming server IP and since then its giving me this problem

Is the signature plain text, HTML or HTML plus image based? HTML

If the signature includes an image, is it a embedded image or using HTML to specify a remote image stored on a web server? Its HTML to specify a remote image, here is the complete signature

</br>
<div align=”left”>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<a target="_blank" href="https://www.desique.mx"><img src="https://www.desique.mx/images/desique.gif" height="115" width="200" alt=”Desique”></a><img src="https://www.desique.mx/images/firmatom.png" height="100" width="200" alt=”Like”><br><br><font size="1.5">Los diseños, renders y/ó productos desarrollados por Desique ® están registrados en el <br><font color="red"><strong>Instituto Nacional del Derecho de Autor</font color></strong>. El uso, reproducción o comercialización no <br>autorizada de los mismos será consignado a las autoridades correspondientes</font></div></br></br>

<div align=”left”><img src="https://www.desique.mx/images/esr.png" height="55" width="149" alt=”ESR”>&nbsp;&nbsp;&nbsp;&nbsp<img src="https://www.desique.mx/images/bbb-color.png" height="55" width="110" alt=”Best Business Bureau”>&nbsp;&nbsp;&nbsp;&nbsp<img src="https://www.desique.mx/images/iso9001.png" height="55" width="55" alt=”ISO 9001:2008”>&nbsp;&nbsp;&nbsp;&nbsp<img src="https://www.desique.mx/images/globalcompact.png" height="55" width="64" alt=”Glocal Compact”></div></br></br>

<div align=”left”>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<a target="_blank" href="https://www.facebook.com/desiquemx"><img src="https://www.desique.mx/images/icons/fac ... iquemx.png" height="30" width="30" alt=”Like”></a><a target="_blank" href="https://twitter.com/desiquemx"><img src="https://www.desique.mx/images/icons/twi ... iquemx.png" height="30" width="30" alt=”Follow us”></a><a target="_blank" href="https://plus.google.com/b/1111506946080 ... bout"><img src="https://www.desique.mx/images/icons/goo ... utique.png" height="30" width="30" alt=”Google +”></a><a target="_blank" href="https://www.linkedin.com/company/desique"><img src="https://www.desique.mx/images/icons/lin ... utique.png" height="30" width="30" alt=”Link with us”></a><a target="_blank" href="https://www.youtube.com/channel/UCJrpon ... 4iYw"><img src="https://www.desique.mx/images/icons/you ... esique.png" height="30" width="30" alt=”Watch us”></a><a href="skype:tomdomintaunton?add"><img src="https://www.desique.mx/images/icons/wha ... utique.png" height="30" width="30" alt=”Skype”></a><a href="callto://+18007334046"><img src="https://www.desique.mx/images/icons/sky ... utique.png" height="30" width="30" alt=”Whatsapp”></a><a target="_blank" href="https://www.desique.mx/?format=feed"><img src="https://www.desique.mx/images/icons/rss ... utique.png" height="30" width="30" alt=”Suscribe to our blog”></div></br></br>

[tanstaafl]

I had no problem sending a message from a Gmail POP account to my Fastmail IMAP account using that HTML signature. I did notice that the "Like" image was omitted (just an outline), ditto for the image to the right of the iso 9001 image, and four of the 8 little icons in the bottom row. Instead they were attachments.

I'm using Thunderbird 45.8.0 under Windows 10.