No access to Sent folder. Summary is being created. (Linux)

User Help for Mozilla Thunderbird
Post Reply
panbaryla
Posts: 4
Joined: April 25th, 2017, 3:52 am

No access to Sent folder. Summary is being created. (Linux)

Post by panbaryla »

I warmly welcome. The problem concern to TB 53.0b2 (64) on Debian 8 (64)
I can not enter the message folder (Sent). TB had to create a summary file for this folder, it lasted indefinitely, after 8-9 hours I gave up waiting ;) Properties indicate that the folder occupies 14300MB (14TiB) :D What is interesting, that the whole disk/system is running on 1 TiB, so obvious nonsense ...
I did delete the * .msf file, but nothing changed ...
Thank you in advance for any help.
Last edited by DanRaisch on April 25th, 2017, 6:54 am, edited 1 time in total.
Reason: "(Linux)" added to subject line.
User avatar
DanRaisch
Moderator
Posts: 127185
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: No access to Sent folder. Summary is being created. (Lin

Post by DanRaisch »

How is the account set up in Thunderbird, as POP or IMAP?
panbaryla
Posts: 4
Joined: April 25th, 2017, 3:52 am

Re: No access to Sent folder. Summary is being created. (Lin

Post by panbaryla »

POP
User avatar
DanRaisch
Moderator
Posts: 127185
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: No access to Sent folder. Summary is being created. (Lin

Post by DanRaisch »

OK, try this procedure. First, backup your Profile ( http://kb.mozillazine.org/Profile_backup )

Create a new sub-folder under Local Folders. Move all of the messages currently in your Sent folder to that new subfolder.

Confirm that you have made the recommended backup of your Profile.

Close Thunderbird and navigate to your Profile folder. Delete both the file Sent.msf and the file Sent with no extension.

Restart Thunderbird and send yourself a test message which should cause Thunderbird to create a new Sent folder. Copy any messages you MUST have in your Sent folder from the sub-folder created above to the Sent folder. Compact the Sent folder after those messages are copied in.

The "Real Fix" entry in this article -- http://kb.mozillazine.org/Compacting_folders#Real_fix also describes this process.
panbaryla
Posts: 4
Joined: April 25th, 2017, 3:52 am

Re: No access to Sent folder. Summary is being created. (Lin

Post by panbaryla »

DanRaisch wrote:Move all of the messages currently in your Sent folder to that new subfolder.
I can not enter the message folder (Sent) at all. TB creates a summary file for this folder, and it lasts indefinitely, so i can not see any messages...
User avatar
DanRaisch
Moderator
Posts: 127185
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: No access to Sent folder. Summary is being created. (Lin

Post by DanRaisch »

That strongly suggests that the file Sent is corrupted. You can, with Thunderbird closed, rename the current file Sent to OldSent and delete the file Sent.msf. That should restore your ability to send messages and store them in a new Sent folder.
For any messages currently in that old file, you can try to recover message data by downloading and using the utility "Cut Mbox" from this site ( http://apveening.a61.nl/software/ ).


Also see this URL - http://kb.mozillazine.org/Keep_it_worki ... derbird%29
Post Reply